Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Samantha Cortina Marquez

San Antonio

Summary

I work quickly and efficiently, handling multiple tasks at once. I am highly skilled in Microsoft Suite and other computer programs. I regularly learn and apply new systems to benefit the organization. I excel in managing both planned and unexpected appointments, ensuring everything stays organized. I have experience managing large transactions while keeping them confidential at all times. I excel in managing a high volume of calls with patients, offering personalized services and maintaining professionalism. I am also experienced in financing and loan applications, focusing on accurate and efficient processing. Additionally, I guide patients through every step of the surgery process, from preparation to recovery, while prioritizing confidentiality. With all these skills, I bring strong organization, adaptability, and attention to detail to any organization. My ability to manage systems, communicate effectively with patients, and maintain confidentiality helps ensure smooth operations and high patient satisfaction. I aim to help the company grow and succeed by optimizing processes and consistently delivering outstanding services.

Overview

2
2
years of professional experience

Work History

Surgery Sales Coordinator

My Cosmetic Surgery
01.2022 - 06.2024
  • Act as the primary point of contact for patients considering surgical procedures.
  • Instruct potential patients on surgical options, pricing, and payment plans.
  • Schedule consultations, surgeries, and follow-up appointments.
  • Maintain and update patient records
  • Collaborate with medical staff to confirm availability of surgeons.
  • Address patient concerns and provide pre- and post-surgery instructions.
  • Follow-up with undecided patients to offer better prices and payment plans.
  • Assist in promoting services through marketing initiatives
  • Assisting with online consultations for remote patients.
  • Building and maintaining relationships with other medical professionals, spas, or wellness centers for referral opportunities.

Education

Associate of Science - Psychology

Miami Dade College
Miami, FL
06-2028

Skills

  • Proficient in customer engagement
  • Effective negotiation abilities
  • Goals and performance
  • Collaborative teamwork
  • Genuine passion for tasks
  • Critical analysis
  • Effective communication

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Surgery Sales Coordinator

My Cosmetic Surgery
01.2022 - 06.2024

Associate of Science - Psychology

Miami Dade College
Samantha Cortina Marquez