Samantha Cousley
Zephyrhills,Florida
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Sales Associate
HomeGoods
10.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Laboratory Processor
Quest Diagnostics, Inc
05.2022 - 07.2023
- Perform the pre analytical phase of testing by barcoding, centrifuging, separating, and storing samples
- Labeled samples and transport to Clinical Laboratory Scientist for testing
- Restock materials and reagents
- Maintained a clean and organized laboratory environment, ensuring compliance with safety regulations and preventing cross-contamination of samples.
- Reduced errors in sample handling by providing thorough training to new lab personnel on proper techniques and procedures.
cookII
Seminole Hard Rock Hotel and Casino
03.2016 - 04.2022
- Food preparation
- Cooking meals to order on time and well presented
- Assisting the head chef
- Maintaining the highest standards of food and kitchen hygiene
- Clean and organize both the workplace and grill area.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Pre-analytical
Quest Diagnostics, Inc
07.2012 - 10.2015
- Perform the pre analytical phase of testing by barcoding, centrifuging, separating, and storing samples
- Labeled samples and transport to Clinical Laboratory Scientist for testing
- Restock materials and reagents
- Reduced sample contamination risk by enforcing strict cleanliness standards within the lab environment.
- Optimized workflow through effective organization of laboratory tasks and responsibilities among team members.
Cashier
Kohl's Department Store
01.2010 - 06.2012
- Courteously greet customers and efficiently process transactions within a busy, fast-paced retail environment
- Collect payments and make change for cash transactions; and balance drawer at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Worked closely with shift manager to solve problems and handle customer concerns.
Cashier
McDonald's Caspers Company
01.2007 - 03.2011
- Communicate with customers for suggestions and complaints
- Greet patrons and take food orders professionally and promptly
- Provide information regarding the menu and specials
- Clean and organize both the workplace and eating areas.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Diploma - Patient Care Technician
Florida Career College
Riverview, FL05.2013
High School Diploma -
Brandon High School
Brandon, FL06.2009
Skills
- Basic skills in MS Word
- Extensive knowledge of Quest Laboratory System (QLS)
- Teamwork and Collaboration
- Multi-tasking strength
- Problem-solving skills
- Time Management
- Goal-Oriented
- Exceptional customer service
- Reliable and punctual
- Attention to Detail
- Reliable and Responsible
Timeline
Sales Associate
HomeGoods
10.2023 - Current
Laboratory Processor
Quest Diagnostics, Inc
05.2022 - 07.2023
cookII
Seminole Hard Rock Hotel and Casino
03.2016 - 04.2022
Pre-analytical
Quest Diagnostics, Inc
07.2012 - 10.2015
Cashier
Kohl's Department Store
01.2010 - 06.2012
Cashier
McDonald's Caspers Company
01.2007 - 03.2011
Diploma - Patient Care Technician
Florida Career College
High School Diploma -
Brandon High School
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