Samantha Cousley
Zephyrhills,Florida
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Sales Associate
HomeGoods
25557 Sierra Center Blvd, Lutz FL 33559
10.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Laboratory Processor
Quest Diagnostics, Inc
4225 E Fowler Ave, Tampa FL 33617
05.2022 - 07.2023
- Perform the pre analytical phase of testing by barcoding, centrifuging, separating, and storing samples
- Labeled samples and transport to Clinical Laboratory Scientist for testing
- Restock materials and reagents
- Maintained a clean and organized laboratory environment, ensuring compliance with safety regulations and preventing cross-contamination of samples.
- Reduced errors in sample handling by providing thorough training to new lab personnel on proper techniques and procedures.
cookII
Seminole Hard Rock Hotel and Casino
5223 Orient Rd,Tampa FL 33610
03.2016 - 04.2022
- Food preparation
- Cooking meals to order on time and well presented
- Assisting the head chef
- Maintaining the highest standards of food and kitchen hygiene
- Clean and organize both the workplace and grill area.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Pre-analytical
Quest Diagnostics, Inc
4225 E Fowler Ave, Tampa FL 33617
07.2012 - 10.2015
- Perform the pre analytical phase of testing by barcoding, centrifuging, separating, and storing samples
- Labeled samples and transport to Clinical Laboratory Scientist for testing
- Restock materials and reagents
- Reduced sample contamination risk by enforcing strict cleanliness standards within the lab environment.
- Optimized workflow through effective organization of laboratory tasks and responsibilities among team members.
Cashier
Kohl's Department Store
11151 Lake Brandon Dr, Brandon FL 33511
01.2010 - 06.2012
- Courteously greet customers and efficiently process transactions within a busy, fast-paced retail environment
- Collect payments and make change for cash transactions; and balance drawer at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Worked closely with shift manager to solve problems and handle customer concerns.
Cashier
McDonald's Caspers Company
11212 Causeway Blvd, Brandon FL 33511
01.2007 - 03.2011
- Communicate with customers for suggestions and complaints
- Greet patrons and take food orders professionally and promptly
- Provide information regarding the menu and specials
- Clean and organize both the workplace and eating areas.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Diploma - Patient Care Technician
Florida Career College
Riverview, FL05.2013
High School Diploma -
Brandon High School
Brandon, FL06.2009
Skills
- Basic skills in MS Word
- Extensive knowledge of Quest Laboratory System (QLS)
- Teamwork and Collaboration
- Multi-tasking strength
- Problem-solving skills
- Time Management
- Goal-Oriented
- Exceptional customer service
- Reliable and punctual
- Attention to Detail
- Reliable and Responsible
Timeline
Sales Associate
HomeGoods
10.2023 - Current
Laboratory Processor
Quest Diagnostics, Inc
05.2022 - 07.2023
cookII
Seminole Hard Rock Hotel and Casino
03.2016 - 04.2022
Pre-analytical
Quest Diagnostics, Inc
07.2012 - 10.2015
Cashier
Kohl's Department Store
01.2010 - 06.2012
Cashier
McDonald's Caspers Company
01.2007 - 03.2011
Diploma - Patient Care Technician
Florida Career College
High School Diploma -
Brandon High School