Samantha Cronin
Brooklyn,NY
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Special Education Paraprofessional
Labbb Collaborative
07.2022 - Current
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Maintained positive attitude and affirmatively communicated with each student.
- Oversaw class of students in absence of instructor.
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
- Collaborated with teachers and specialists to assess student progress.
- Established professional relationships with parents and other teachers to increase rapport and support.
- Observed students' performance and recorded relevant data to assess progress.
Welcome Center Student Assistant: Tour Guide
Pace University
10.2024 - Current
- Collaborated with student and faculty teams to develop strategies for student outreach.
- Work with other tour guides to provide comprehensive and enjoyable experience.
- Established positive relationships with tour members through fun and engaging conversation.
- Call and engage with potential students and their families guiding them in the application process
- Gave tour logistics and monetary support to campus office teams to exceed metric goals.
Cashier, Retail Floor Assistance
Ski Haus Sports Center
10.2022 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Drive-Thru and In-house Cashier, Barista
Dunkin' Donuts
04.2021 - 09.2021
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked flexible schedule and extra shifts to meet business needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Cashier
Larrosas
09.2019 - 04.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Used POS system to enter orders, process payments and issue receipts.
- Answered calls to fulfill orders.
Education
Bachelor of Arts - Applied Psychology
Pace University
05.2027
High School Diploma -
Wilmington High School
05.2023
Skills
- Instructional support
- Behavioral plan management
- Mobility assistance
- Exceptional communication
- Cultural sensitivity
- Emergency medical experience
- Basic ASL
Timeline
Welcome Center Student Assistant: Tour Guide
Pace University
10.2024 - Current
Cashier, Retail Floor Assistance
Ski Haus Sports Center
10.2022 - Current
Special Education Paraprofessional
Labbb Collaborative
07.2022 - Current
Drive-Thru and In-house Cashier, Barista
Dunkin' Donuts
04.2021 - 09.2021
Cashier
Larrosas
09.2019 - 04.2020
High School Diploma -
Wilmington High School
Bachelor of Arts - Applied Psychology
Pace University
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