Open To Work
Samantha Cruz
Lexington,KY
Work Preference
Summary
Safety-conscious Warehouse Professional with experience in material handling and electric counterbalance forklift operation. Expertise in following established procedures and enhancing team productivity while prioritizing safety. Background in emergency medical training and technical education supports effective communication and problem-solving skills. Seeking to leverage operational experience and leadership abilities for professional growth.
Overview
3
3
Languages
1
1
Certification
2
2
years of post-secondary education
9
9
years of professional experience
Work History
Warehouse Forklift Operator/Team Trainer
Penske
Georgetown, KY
12.2024 - Current
- operated electric counterbalance forklift to move, stage, and organize materials throughout warehouse, ensuring safety and efficiency
- Oversaw the logistics of material movement to ensure timely delivery and organization. according to daily door schedules, positioning freight at correct staging locations for trailer loading
- trained coworkers on safe equipment operation, warehouse procedures, and proper material handling practices, enhancing team competency
- work collaboratively with team members and leadership to maintain workflow, organization and productivity during high volume operations.
- Inspected equipment daily for safety and maintenance needs.
Amazon cxo associate/Ambassador
Amazon
Lexington, KY
06.2024 - 12.2024
- provided direct customer support, fostering personalized service and enhancing positive customer interactions
- processed customer returns while troubleshooting and resolving customer concerns professionally
- guided associates to ensure adherence to workplace processes.
Process Assistant
amazon fulfillment center
Shepherdsville, Kentucky
08.2022 - 05.2024
- trained associates on outbound process paths and operational procedures to enhance compliance
- monitored workflow to ensure timely departures of scheduled deliveries
- collaborated with leadership to identify and resolve operational issues impacting workflow and shipment readiness
- worked closely with area management and other Process assistants in the outbound department to support daily fulfillment operations
- maintained a safe, organized and efficient dock environment for associates working in the area
Asc member/Pit Operator
amazon
Shepherdsville, Kentucky
04.2020 - 08.2022
- operated powered industrial equipment in the picking and stowing departments while maintaining a strong focus on safe equipment operation
- picked and stowed products across the designated pick path for vendor and customer shipments
- Promoted safety awareness as a safety committee member, fostering safe practices throughout PIT areas and warehouse
- Identified safety concerns, enhancing awareness among employees working around powered industrial equipment
- Maintained awareness of equipment, pedestrian traffic, and surrounding work conditions to support a safe workplace
Machine Operator/Cell Leader
MTD Products Inc.
Leitchfield, Kentucky
06.2017 - 03.2020
- Led production cell of 3-4 operators, overseeing approximately 3-4 operators within an assigned production cell
- operated machinery to manufacture lawn mower components for various customers and product lines, ensuring quality standards
- inspected parts from machinery and packaged finished products according to packing plans, maintaining efficiency in workflow
- maintained knowledge of parts, machinery, production requirements and packaging procedures for the assigned cell
- assisted operators in resolving minor machine and product issues, reducing interruptions to production
Education
Associate of Science - Psychology
ITT Technical Institute
Louisville, KY 01.2010 - 04.2012
Associate of Arts - Business Administration
ITT Technical Institute
Louisville, KY05-2014
Associate of Arts - Drafting And Design
ITT Technical Institute
Louisville, KY05-2013
High School Diploma -
Moore Tradional High School
Louisville, KY06-2009
Skills
- Forklift operation
- Safety compliance
- Safety protocols
- Equipment inspection
- Material handling
- freight staging and preparation
- logistics coordination
- inventory and material organization
- Team training and coaching
- Problem solving
- cross-functional teamwork
- Workplace safety
- Time management
- communication
- emergency preparedness
Certification
- CPR certified
Accomplishments
- Game changer award 2x (for continously going above and beyond, similar to employee of the month)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Sign lanuage
Limited
Affiliations
- Concert photographer
- Painter/artist (hobby)
References
References available upon request.
Timeline
Warehouse Forklift Operator/Team Trainer
Penske
12.2024 - Current
Amazon cxo associate/Ambassador
Amazon
06.2024 - 12.2024
Process Assistant
amazon fulfillment center
08.2022 - 05.2024
Asc member/Pit Operator
amazon
04.2020 - 08.2022
Machine Operator/Cell Leader
MTD Products Inc.
06.2017 - 03.2020
Associate of Science - Psychology
ITT Technical Institute
01.2010 - 04.2012
Associate of Arts - Business Administration
ITT Technical Institute
Associate of Arts - Drafting And Design
ITT Technical Institute
High School Diploma -
Moore Tradional High School