Open To Work
Samantha Cummings
Sonic
Midland,PA
Work Preference
Job Search Status:
Open to work
Desired Job Title
Restaurant ManagerStore Manager
Dynamic General Manager with a proven track record at Sonic, excelling in operations management and team leadership. Achieved significant sales growth through strategic planning and effective staff training. Expert in inventory control and fostering strong vendor relationships, driving efficiency and enhancing customer satisfaction. Committed to delivering results and optimizing performance.
1
Certification
20
Years of experience
Work History
General Manager
5 Years
Sonic - Weatherford, TX | 08.2021 - 08.2026
- Oversaw daily operations, ensuring efficient service delivery and customer satisfaction.
- Developed and implemented staff training programs to enhance team performance.
- Analyzed sales data to identify trends and optimize product offerings.
- Managed inventory levels, reducing waste and improving supply chain efficiency.
- Fostered a positive work environment through effective team communication and leadership.
- Collaborated with cross-functional teams to drive initiatives that align with company goals.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Streamlined operational processes, enhancing productivity across all departments.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Assistant Store Manager
4 Years 1 Month
Braums Ice Cream And Dairy - Weatherford, TX | 06.2017 - 07.2021
- Assisted in managing daily store operations, ensuring efficient workflow and customer satisfaction.
- Led team training sessions to enhance product knowledge and improve service delivery.
- Implemented inventory control procedures, reducing waste and optimizing stock levels.
- Developed employee schedules to maintain optimal staffing during peak hours.
- Fostered a positive work environment through effective communication and conflict resolution skills.
- Streamlined store processes, enhancing overall operational efficiency and productivity.
- Collaborated with management to execute marketing initiatives, driving customer engagement and loyalty programs.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Cook
11 Years 3 Months
Bowsers & Center Stage - Monaca, PA | 03.2006 - 06.2017
- Prepared and executed diverse menu items, ensuring high-quality presentation and flavor.
- Maintained cleanliness and organization of kitchen equipment and workstations, adhering to safety standards.
- Collaborated with team members to streamline food preparation processes, enhancing efficiency during peak hours.
- Monitored inventory levels, assisting in ordering supplies to minimize waste and maintain stock consistency.
- Developed new recipes and improved existing ones, contributing to menu innovation and customer satisfaction.
- Trained junior kitchen staff on cooking techniques and safety protocols, fostering skill development within the team.
- Implemented portion control measures, optimizing ingredient usage while maintaining quality standards in dishes.
- Led daily kitchen operations during busy shifts, coordinating tasks for effective workflow management among staff.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Education
High School Diploma
Freedom Area High School - Freedom, PA
06.1990
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Efficient multi-tasker
Effective leader
Time management
Training and coaching
Certification
Safeserv manager food handler certification
Timeline
General Manager
Sonic
08.2021 - 08.2026Read more
Assistant Store Manager
Braums Ice Cream And Dairy
06.2017 - 07.2021Read more
Cook
Bowsers & Center Stage
03.2006 - 06.2017Read more
Freedom Area High School - High School Diploma,
Read more