Samantha Davis
Beauty on Broad
Jesup,GA
1
Certification
10
years of professional experience
Professional and dependable customer service professional with experience in cash handling, payment processing, sales, client relationship management, and working in fast-paced environments. Strong communication, attention to detail, organization, and problem-solving skills with the ability to build trust and maintain positive customer relationships. Seeking to transfer these skills into a professional banking career.
Work History
4 Years
- Build and maintain long-term client relationships through professionalism, communication, trust, and personalized customer service.
- Maintain a clean, organized, and professional workspace while managing multiple responsibilities throughout the workday.
- Handle cash, credit/debit card transactions, and other payment types with honesty, accuracy, and close attention to detail.
- Maintain knowledge of products and services to confidently answer customer questions and provide appropriate recommendations.
- Listen carefully to customer concerns while remaining calm and professional when resolving issues.
- Identify solutions to customer concerns while demonstrating patience, empathy, and strong problem-solving skills.
- Prioritize tasks during busy periods while balancing customer service, cleaning, inventory, payments, appointments, and other responsibilities.
- Maintain accurate knowledge of products, services, and industry standards through continuing education.
- Build repeat business and referrals by providing quality service and creating a positive customer experience.
- Maintain client information with professionalism and appropriate confidentiality.
1 Year
- Demonstrated responsibility and trustworthiness while being entrusted with the safety and well-being of children and families.
- Worked closely with team members to maintain an organized and efficient environment.
- Communicated professionally with families and coworkers.
- Followed company policies, safety regulations, and established procedures consistently.
- Managed multiple responsibilities while maintaining patience, professionalism, and attention to detail.
- Handled sensitive information regarding children and families with discretion and confidentiality.
Cashier
1 Year- Handled cash, credit/debit payments, and provided accurate change.
- Operated point-of-sale systems to enter orders, process payments, and complete transactions accurately.
- Carefully ensured orders and payment transactions were correct.
- Assisted customers with questions and concerns while maintaining professional customer service.
- Communicated clearly with customers and coworkers in a fast-paced environment.
- Maintained a clean, organized, and professional workplace.
- Demonstrated accuracy, attention to detail, and responsibility while handling customer transactions.
- Maintained a positive and courteous attitude while working with customers and team members.
Education
High School Diploma
Master Cosmetology Program
Skills
Customer Service
Cash Handling
Financial Transactions
Attention to Detail
Communication
Problem Solving
Sales & Product Recommendations
Relationship Building
Time Management
Confidentiality
Teamwork
Professionalism
Point-of-Sale (POS) Systems
Data Entry
Payment Processing
Accomplishments
- Built trust with families through dependable and professional care.
- Successfully worked as part of a team in a fast-paced environment.
- Maintained a safe, organized, and positive environment.
- Demonstrated reliability and consistency in following established procedures.
- Developed strong communication, patience, and problem-solving skills through daily interactions with children, families, and coworkers.
Certification
Master Cosmetology License, Hair Extensions Certification
ADDITIONAL INFORMATION / COMPUTER SKILLS
- Point-of-Sale (POS) Systems — processing payments and completing transactions accurately
- Data Entry — accurately entering customer requests and payment information
- Computerized Cash Register Systems
- Payment Processing Systems
- Digital Transaction Processing
- Ability to Learn New Software and Technology Quickly
Timeline
Beauty on Broad
09.2022 - CurrentRead More
Country Kids Daycare
01.2018 - 01.2019Read More
Cashier
Zaxby's
01.2017 - 01.2018Read More
Coastal Pines Technical College
Master Cosmetology Program
Read More
Wayne County High School
High School Diploma
Read More