Samantha De La Cruz
San Marcos,CA
Summary
Diverse skill set includes effective communication, budgeting, and project management, applicable across various environments. Committed to delivering high-quality work with a strong focus on results. Proven ability to adapt and thrive in dynamic settings, driving team success and achieving organizational goals.
Overview
6
6
years of professional experience
Work History
Supervisor
The Old Spaghetti Factory
San Marcos, CA
06.2022 - Current
- Assisted team in daily operations and maintained workflow efficiency.
- Organized supplies and maintained cleanliness in work areas.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Managed financial duties like inputting server tips, counting tills for the day, and employee hours.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Occupied duties of a server/bartender some days
Team Leader
Crocs
Carlsbad, CA
04.2021 - 06.2022
- Maintained a positive work environment that promoted collaboration between team members.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Reviewed completed work to verify consistency, quality, and conformance.
Cashier
Freddy's Frozen Custard & Steakburgers
San Marcos, CA
03.2019 - 04.2021
- Managed cash register operations, including handling cash, credit, and gift card transactions.
- Trained new staff on register procedures and customer service best practices.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Bachelor of Arts - Sociology
California State University San Marcos
San Marcos, CA05-2025
Skills
- Communication skills
- Team building
- Conflict resolution
- Organizational skills
- Relationship building
- Attention to detail
Affiliations
Escondido Police Cadet Program
The Escondido Cadet Program is an internship where you work at the police station with real police officers and shadow them throughout their days to learn about what it is and feels like to be in this field. You are challenged mentally, emotionally, and physically to help you become a better community leader and learn the ways of an employee in this field.
Timeline
Supervisor
The Old Spaghetti Factory
06.2022 - Current
Team Leader
Crocs
04.2021 - 06.2022
Cashier
Freddy's Frozen Custard & Steakburgers
03.2019 - 04.2021
Bachelor of Arts - Sociology
California State University San Marcos
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