Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Dodier

Somersworth, NH,New Hampshire

Summary

Motivated leader with advanced supervisory, team building, and customer service skills. Committed to driving company success through effective problem-solving and positive change. Experienced in maximizing employee engagement and performance through training and monitoring techniques.

Overview

4
4
years of professional experience

Work History

Manager

Peppers Landing
Rochester, NH
05.2023 - Current
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Established processes to ensure efficient workflow throughout the organization.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Provided leadership during times of organizational change or crisis situations.
  • Recruited and trained new employees to meet job requirements.

Bartender

Peppers Landing
Rochester, NH
08.2020 - Current
  • Prepared drinks in accordance with Peppers Landing's standards and recommended specials.
  • Managed inventory and restocked bar supplies.
  • Provided guidance and instruction to newly hired bartenders and servers.
  • Demonstrated ability to consistently provide exceptional guest experiences through attentive and professional service.
  • Maintained cleanliness and organization in the bar area, bringing it up to the restaurant's high standards of excellence.
  • Established rapport with guests, accommodated all requests, and resolved issues in a timely manner.
  • Managed cash and credit card transactions.

Education

Associate of Science - General Studies

New Hampshire Technical Institute
Concord, NH
01-2025

Skills

  • Multitasking
  • Customer Service
  • Staff Management
  • Team Leadership
  • Schedule Preparation
  • Time Management

Timeline

Manager

Peppers Landing
05.2023 - Current

Bartender

Peppers Landing
08.2020 - Current

Associate of Science - General Studies

New Hampshire Technical Institute

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Samantha Dodier