Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Edwards

Brentwood

Summary

Energetic and passionate manager with a knack for leading teams to success, with 15 years in the industry. I thrive on turning challenges into opportunities and fostering collaboration. Committed to driving results and inspiring growth, I believe that a motivated team is the key to achieving greatness.

Overview

8
8
years of professional experience

Work History

Server Trainer & Bartender

Melo’s Pizza and Pasta
Brentwood
02.2024 - Current
  • Trained new servers on menu offerings and customer service standards.
  • Oversaw daily operations to ensure efficient service and adherence to quality protocols.
  • Mentored team members, fostering skill development and enhancing overall performance.
  • Implemented training programs that improved server efficiency and guest satisfaction.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.

Key Holder Supervisor

Chilis Bar & Grill
Daly City, CA
08.2017 - 12.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Counted out cash drawers and balanced totals.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Processed cash, credit, debit, and check payments.
  • Completed store opening and closing procedures.
  • Trained and mentored new employees.

Education

RDA - Dentistry (Hygienist)

Horizon College
Brentwood, CA

Associate of Applied Science - Hospitality Administration And Management

San Jose City College
San Jose, CA
05.2016

High School Diploma -

Freedom High School
Oakley, CA
05.2013

Skills

  • Strategic Planning
  • Budgeting and Cost Control
  • Reading Comprehension
  • Managing Terminations
  • Team Leadership
  • Staff Management
  • Food and Beverage Management
  • Overseeing Employees

Timeline

Server Trainer & Bartender

Melo’s Pizza and Pasta
02.2024 - Current

Key Holder Supervisor

Chilis Bar & Grill
08.2017 - 12.2023

High School Diploma -

Freedom High School

RDA - Dentistry (Hygienist)

Horizon College

Associate of Applied Science - Hospitality Administration And Management

San Jose City College
Samantha Edwards