Aaron Harris
Lancaster
Summary
Experienced aquatics park professional and leader with more than 7 years of progressively responsible roles, bringing extensive knowledge of safety compliance, facilities management, and staff training and development. Fully committed to the water park industry and motivated to leverage proven operational, leadership, and process-improvement skills to successfully fill an Operations Manager position.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Bartender/ Server/ Trainer
Texas Roadhouse
Huntsville
10.2024 - Current
- Mixed cocktails and beverages according to established recipes.
- Provided excellent customer service in a fast-paced environment.
- Maintained cleanliness and organization of bar area and equipment.
- Assisted in training new staff on bar procedures and drink preparation.
- Monitored inventory levels and restocked supplies as needed.
- Engaged customers, taking orders and offering menu recommendations.
- Adhered to safety and sanitation guidelines consistently throughout shifts.
- Performed opening and closing duties including restocking supplies.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Aquatic Operations Supervisor
Hawaiian Waters
Garland
03.2024 - 09.2025
- Supervised daily operations to ensure smooth park and water attractions
- Coordinated scheduling for team members during peak visitor times.
- Monitored inventory levels for supplies and equipment across various departments.
- Implemented best practices for customer service to enhance guest experiences.
- Assisted in resolving guest complaints and operational issues efficiently.
- Conducted regular inspections of rides and attractions for compliance with safety standards.
Sr. Managerial Supervisor
Six Flags Hurricane Harbor
Arlington
05.2023 - 01.2024
- Provided oversight and management of aquatic programs, activities, and services.
- Developed and implemented safety policies for the pool area.
- Coordinated staff training in lifeguarding and water safety.
- Scheduled employees to ensure proper coverage of shifts.
- Supervised daily operations at the Water Park.
- Conducted regular inspections of pool facilities to identify any maintenance needs or safety concerns.
- Responded promptly to customer inquiries or complaints regarding aquatics services.
- Assisted with hiring new staff members by conducting interviews and evaluating candidates' qualifications.
- Monitored staff performance on a regular basis to ensure quality standards are met.
- Documented aquatic staff disciplinary action and implemented corrective plans.
- Helped recruit, hire and train department employees.
Volunteer
Hospitality House
Huntsville
03.2023 - 05.2023
- Cleaned bathrooms, emptied trash bins, restocked supplies.
- Assisted with the setup of furniture for events or meetings.
- Disinfected public areas after use.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Emptied wastebaskets to transport trash and waste to proper disposal areas.
- Restocked supplies, replacing toiletries, liners and soaps.
Aquatic Operations Supervisor
Six Flags Over Texas & Hurricane Harbor
Arlington
02.2021 - 09.2022
- Supervised daily operations to ensure smooth guest experiences.
- Managed team schedules to optimize staffing levels and efficiency.
- Coordinated training for new staff on safety protocols and guest service standards.
- Monitored inventory levels to maintain supplies and equipment for attractions.
- Implemented operational procedures to enhance safety and compliance measures.
- Facilitated communication between departments to resolve guest inquiries promptly.
- Conducted regular inspections of facilities and equipment for maintenance needs.
- Assisted in developing strategies for improving overall visitor satisfaction rates.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Trained new employees on proper job functions and company policies and procedures.
Aquatics Lead
Six Flags Over Texas & Hurricane Harbor
Arlington
05.2020 - 09.2020
- Supervised lifeguard team to ensure safety at water attractions.
- Conducted regular safety drills and training sessions for staff.
- Monitored guest activities to prevent accidents and ensure compliance.
- Responded to emergencies with first aid and rescue techniques.
- Collaborated with management to improve operational procedures and safety protocols.
- Maintained cleanliness and organization of pool areas and equipment.
Lifeguard
Six Flags Over Texas & Hurricane Harbor
Arlington
05.2019 - 09.2019
- Monitored pool areas for safety and compliance with water regulations.
- Responded swiftly to emergencies and provided first aid when necessary.
- Instructed guests on water safety rules and proper use of attractions.
- Assisted in maintaining cleanliness and order in poolside areas.
- Collaborated with team members to ensure effective lifeguard coverage.
- Conducted regular safety drills to prepare for emergency situations.
- Provided excellent customer service to enhance guest experience at the park.
Education
Bachelor of Arts - Criminal Justice
Sam Houston State University
Huntsville, TX 08.2019 - 06.2025
Skills
- Operations Management
- Strategic Planning
- Process Monitoring and Improvement
- Schedule Development
- Staff Management
- Staff Training and Mentoring
- Safety Audits
- Incident Reporting
- Emergency Response
- Former CPR Instructor
- POS Systems & Cash Handling
- Upselling & Product Knowledge
- Policy Compliance & Responsible Alcohol Service
Certification
- E&A Instructor School (2021)
- E&A International Aquatic Safety School Participant ( 2022 & 2023 )
- Safety & Health Instructor ( 5 years )
- VanGuard Aquatics Leadership (5 years)
- E&A Train the Trainer ( 5 years )
Timeline
Bartender/ Server/ Trainer
Texas Roadhouse
10.2024 - Current
Aquatic Operations Supervisor
Hawaiian Waters
03.2024 - 09.2025
Sr. Managerial Supervisor
Six Flags Hurricane Harbor
05.2023 - 01.2024
Volunteer
Hospitality House
03.2023 - 05.2023
Aquatic Operations Supervisor
Six Flags Over Texas & Hurricane Harbor
02.2021 - 09.2022
Aquatics Lead
Six Flags Over Texas & Hurricane Harbor
05.2020 - 09.2020
Bachelor of Arts - Criminal Justice
Sam Houston State University
08.2019 - 06.2025
Lifeguard
Six Flags Over Texas & Hurricane Harbor
05.2019 - 09.2019