Samantha Elliott

• Greeted guests promptly, took accurate drink orders, and delivered beverages swiftly while skillfully balancing trays.
• Promoted premium brands, signature drinks, and daily specials to effectively increase sales.
• Processed cash and credit card transactions accurately using point-of-sale systems.
• Assisted fellow employees when needed.
• Ensured strict adherence to all local liquor laws.
• Maintained cleanliness of tables, service areas, and floor spaces, ensuring they were free of empty glassware.

• Welcomed guests promptly, accurately recorded drink orders, and efficiently delivered beverages while maintaining tray balance.
• Actively promoted premium brands, signature drinks, and daily specials to drive sales.
• Provided assistance to fellow employees during busy periods.
• Complied with all local liquor regulations.
• Kept tables, service areas, and floor spaces orderly and clear of used glassware.

• Greeted patrons with speed and appreciation, precisely took drink orders, and swiftly delivered beverages while expertly balancing trays.
• Showcased premium brands, signature drinks, and daily specials to enhance sales performance.
• Adhered diligently to all local liquor laws.
• Ensured tables, service areas, and floor spaces remained clean and free from used glassware.
• Offered support to colleagues as needed to ensure smooth operations.

• Serving as an advocate for multiple clients, local and National, to boost overall sales using radio, NTR, and Digital Media platforms.
• Work closely with KSFM 102.5, KHTK 1140 Sport Radio, KZZO 100.5, KSFM 102.5, KYMX 96.1, and KNCI 105.1.
• Develop new business and cultivate new relationships using research materials; Radio Advertising Bureau, Tapscan, Media Monitors, as well as cold-calling, in the field, and social media.
• Analyze research and present data relevant to achieving client return on investment.
• Ensure all relevant paperwork; radio copy, financial method, and reports have been submitted with the negotiated and requested timelines.

• Establish and deepen relationships with clients by understanding business objectives and providing exemplary support as theaAir primary contact.
• Conduct on-going account meetings to communicate best practices, develop plans for expanded functionality usage.
• Solely coordinate and execute client visits throughout California. Participate in industry conferences: PLRB, NACE, CCC, TIDA.
• Assist in the development of price schedule, catastrophe process, variable rate schedule, company personal invitations, and marketing materials.
• Proactively anticipate customer needs and identify any potential issues. Create recommendations to facilitate action for resolution. Monitor client behavior, identify treads in order value and volume.
• Continually review and improve company sales literature, company sales presentation and advertising materials.
• Brought on 11 new clients, projecting $3 million in growth.

• Communicate with customers via email, phone, and SMS to inform them of new products, features, promotions, and finance options.
• Build positive and productive relations with customers by understanding the customer's needs and budget.
• Ensure compliance with company policies and regulations. Collaborate with the Sales Team to achieve a monthly sales quota.
• Maintained high gross, in both front and back end with a strong closing ratio, average of 87%. Top 5 Sales people consistently from February to July.

• Preserve a professional image to reflect the Lexus brand while exuberating a positive and upbeat personality.
• Welcome visitor, determine the nature of business, and direct guest to proper employee. Answer incoming calls to dealerships in a timely and friendly manner.
• Responsible for assisting sales with demos including scanning driver’s license and imputing customer’s information in Dealer Socket.
• Process large credit card transactions through credit card terminals. At the end of shift, run settlement on terminal, collect receipts handled by finance, and deposit to the safety deposit box.
• Assist business office with scanning of service P.O.s and part invoices. Organize AP/AR and DMV files. Conduct Flooring Statement monthly. Arrange and assemble dealer jackets with necessary paperwork for sales staff.
• Maintain a coffee bar and refreshment area. Ensure the area is clean and well stocked at all times. Place drink and supply orders when necessary.

• Maintain inventory and re-order inventory via international wholesalers with accuracy and quality control.
• Communicate with suppliers, national and international, regarding payment methods and delivery status.
• Provide timely response to emails, voicemails, and written correspondence on behalf of the manager.
• Document balance sheets, income statements, statements of cash flow, and conduct a GPM% quarterly. Reconcile spending report and present to owner.
• Administers payroll by maintaining related records, filing tax reports and deduction reports, processing, preparing accounting transactions and documents, documenting and updating procedures, and preparing special reports for the owner.
• Arrange large venues with Intergem and Gem Faire. Process applications, service orders, and license agreements with validation of state and local sales permits.
• Manage executive and senior manager’s calendars, travel preparations, and daily schedules.

• Provide first response to incoming requests for data center/call center computer environment. Manage high volume of emails and calls within a shared pool.
• Conduct software and operating system support to the data center by following established practice and procedure.
• Respond to end user’s requests for technical support. Transfer caller to qualified specialist or programmer for problem resolution. Place part orders for technicians and subcontractors.
• Input and track all support calls received. Analyze all open and closed calls to ensure response times and service levels are being met.

• Provide walk-around tours of vehicles to customers in a friendly and professional manner.
• Effective negotiation techniques established with determination to close sales deals and increase sales.
• Advise and assist customers regarding payment options; banks loans and leasing terms. Ensure customers understand the vehicle’s features, warranty, and necessary paperwork though vehicle delivery.
• Maintain customer relations through follow up calls, emails, and meetings to ensure repeat business and referrals.

Completed general studies with a focus on business management and marketing principles