Samantha Elo
Monroe Township,NJ
Summary
Dedicated medical assistant with strong capabilities in patient education, vital sign monitoring, and appointment scheduling. Demonstrates effective communication and collaboration, enhancing patient satisfaction. Maintains accurate electronic health records while ensuring compliance with HIPAA regulations in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Medical Assistant/Medical Receptionist
Central Jersey Family Medical Group
Jamesburg, NJ
09.2024 - Current
- Assist physicians with patient care by taking vital signs, manual blood pressure, patient histories, and preparing patients for examinations.
- Assist physicians with patient examinations and medical procedures.
- Administer injections, medications, and treatments following physician guidelines.
- Educate patients on treatment plans and medication usage.
- Schedule appointments and manage patient flow to ensure timely access to care.
- Maintain accurate electronic health records for all patient interactions.
- Process insurance claims and resolve billing inquiries, enhancing patient satisfaction.
- Verify patient insurance coverage, confirming eligibility, benefits, and authorizations for seamless service delivery.
- Review prior authorization requests for medical services and procedures.
- Collect samples from patients for laboratory testing purposes.
- Contact pharmacies to submit and refill patients' prescriptions.
- Adhere to HIPAA regulations regarding safeguarding confidential patient information at all times.
Front Gate Manager
Six Flags
Jackson, NJ
03.2021 - 08.2024
- Supervised front gate operations to ensure smooth guest entry and exit.
- Monitored ticketing systems for accuracy and efficiency during busy periods, ensuring seamless guest entry.
- Greeted guests and provided customer service, fostering a welcoming atmosphere at the front gate.
- Addressed and resolved customer complaints, enhancing satisfaction and retention.
- Coordinated staff schedules for optimal coverage during peak times, supporting a seamless guest experience.
- Trained new employees on safety protocols and guest service standards.
- Collected payments from customers upon entry into the venue.
- Delegated specific tasks and scheduled work hours for staff to enhance operational efficiency.
- Communicated clearly with coworkers using radio, phone and text to stay on top of operations needs.
Education
High School Diploma -
Monroe Township Highschool
Monroe Township, NJ08-2024
Associate of Applied Science - Health Sciences
Brookdale Community College
Lincroft, NJ05-2026
Skills
- Patient care
- Vital sign monitoring
- Manual blood pressure
- CPT/ICD coding
- Electronic health records
- Patient prior authorizations
- Co-payment collection
- Appointment scheduling
- Software proficiency
- Time management
- Multitasking
- Team collaboration
- Effective communication skills
- Customer service
Accomplishments
- Honor Roll
Education and Training
- BLS Certification from American Red Cross
Timeline
Medical Assistant/Medical Receptionist
Central Jersey Family Medical Group
09.2024 - Current
Front Gate Manager
Six Flags
03.2021 - 08.2024
High School Diploma -
Monroe Township Highschool
Associate of Applied Science - Health Sciences
Brookdale Community College