Samantha Elsey-Conaway
Phoenix,AZ
Summary
Friendly administrative professional offering excellent client/ patient engagement with telephone etiquette skills. A dependable scheduling coordinator promoting efficiency in making appointments and handling other requests from callers.
Overview
21
21
years of professional experience
Work History
Business Office Associate
JRA Dental
Phoenix, AZ
06.2023 - Current
- Greet incoming patients and professionally and provided friendly, knowledgeable assistance.
- Keep reception area clean and neat to give patients a positive first impression.
- Respond to inquiries and scheduled from callers seeking information and appointments.
- Route business correspondence, documents, and messages to correct departments and staff members.
- Provid clerical support to company employees by copying, faxing, emailing and filing documents.
Parent Caregiver
Father
Albuquerque NM
12.2019 - 04.2021
- Prepared meals, provided housekeeping, drove for doctor’s appointments, organized his Medicare and confirmed insurance payments were made and his copays were paid via computer
- Handled timely medications, proper caring for wounds, ordering of medical supplies.
Business Office Associate
CarMax
Albuquerque NM
08.2016 - 10.2017
- Kept positive customer relations handling multiple phones lines and in person inquires while working with multiple loan companies through car buying/selling process
- Accomplished conflict resolution with customers independently or collaborative
- Correctly handled private information and processed vehicle loan paperwork and cash purchases
- Organized & reconciled daily deposits, counted cash deposits from multiple drawers
- Processed computer monthly payments for CarMax Auto Finance customers.
Assist Prop Manager Casa Tierra Apartments
Leslie Investment Properties:
Albuquerque NM
05.2003 - 05.2004
- Lead tours for potential residents
- Approve applications, including credit and background checks
- Proof and sign rental agreements
- Receive and code accounts payable properly, maintaining direct interaction with bookkeeper
- Accept monthly rent and keep accounts through PMAS Real Estate Program
- Responsible for bank deposits and transactions
- Handled resident relations, work orders, on-site emergencies.
Education
Associates in Arts - Business Fundamentals
University of Phoenix
11.2023
NM Notary -
State of NM
01.2021
NM Real Estate License -
Dearborn Real Estate Institute
Albuquerque, NM01.2002
Skills
- Scheduling and Planning
- Data entry expertise
- Document Management
- Written Communication
- Customer relations understanding
- Strong Work Ethic
Timeline
Business Office Associate
JRA Dental
06.2023 - Current
Parent Caregiver
Father
12.2019 - 04.2021
Business Office Associate
CarMax
08.2016 - 10.2017
Assist Prop Manager Casa Tierra Apartments
Leslie Investment Properties:
05.2003 - 05.2004
Associates in Arts - Business Fundamentals
University of Phoenix
NM Notary -
State of NM
NM Real Estate License -
Dearborn Real Estate Institute