Samantha Elsey-Conaway
Phoenix,AZ
Summary
Friendly administrative professional offering excellent client/ patient engagement with telephone etiquette skills. A dependable scheduling coordinator promoting efficiency in making appointments and handling other requests from callers.
Overview
21
21
years of professional experience
Work History
Business Office Associate
JRA Dental
06.2023 - Current
- Greet incoming patients and professionally and provided friendly, knowledgeable assistance.
- Keep reception area clean and neat to give patients a positive first impression.
- Respond to inquiries and scheduled from callers seeking information and appointments.
- Route business correspondence, documents, and messages to correct departments and staff members.
- Provid clerical support to company employees by copying, faxing, emailing and filing documents.
Parent Caregiver
Father
12.2019 - 04.2021
- Prepared meals, provided housekeeping, drove for doctor’s appointments, organized his Medicare and confirmed insurance payments were made and his copays were paid via computer
- Handled timely medications, proper caring for wounds, ordering of medical supplies.
Business Office Associate
CarMax
08.2016 - 10.2017
- Kept positive customer relations handling multiple phones lines and in person inquires while working with multiple loan companies through car buying/selling process
- Accomplished conflict resolution with customers independently or collaborative
- Correctly handled private information and processed vehicle loan paperwork and cash purchases
- Organized & reconciled daily deposits, counted cash deposits from multiple drawers
- Processed computer monthly payments for CarMax Auto Finance customers.
Assist Prop Manager Casa Tierra Apartments
Leslie Investment Properties:
05.2003 - 05.2004
- Lead tours for potential residents
- Approve applications, including credit and background checks
- Proof and sign rental agreements
- Receive and code accounts payable properly, maintaining direct interaction with bookkeeper
- Accept monthly rent and keep accounts through PMAS Real Estate Program
- Responsible for bank deposits and transactions
- Handled resident relations, work orders, on-site emergencies.
Education
Associates in Arts - Business Fundamentals
University of Phoenix
11.2023
NM Notary -
State of NM
01.2021
NM Real Estate License -
Dearborn Real Estate Institute
Albuquerque, NM01.2002
Skills
- Scheduling and Planning
- Data entry expertise
- Document Management
- Written Communication
- Customer relations understanding
- Strong Work Ethic
Timeline
Business Office Associate
JRA Dental
06.2023 - Current
Parent Caregiver
Father
12.2019 - 04.2021
Business Office Associate
CarMax
08.2016 - 10.2017
Assist Prop Manager Casa Tierra Apartments
Leslie Investment Properties:
05.2003 - 05.2004
Associates in Arts - Business Fundamentals
University of Phoenix
NM Notary -
State of NM
NM Real Estate License -
Dearborn Real Estate Institute
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