Summary
Overview
Work History
Education
Skills
Certification
Community Service
Extracurricular Activities
Awards
Timeline
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Samantha Ernest

McAllen,TX

Summary

Hardworking employee with customer service, multitasking, and clerical abilities. Strong communicator with excellent organizational and time management skills. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Devoted to giving every client a positive and memorable experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant to CFO

Research Applied Technology Education Services
06.2020 - Current
  • Organized invoice files for contracted cities
  • Designed contracting advertisement presentations
  • Assisted in payroll bookkeeping
  • Designed a logo to capture the essence of the organization
  • Designed promotional elements for branch projects across multiple states

Arena Manager and Cafe Assistant

Starbase Gaming Cafe
02.2023 - 10.2024
  • Assisted customers with computers and troubleshooting
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement
  • Greeted and served customers of the cafe
  • Organized stock and took inventory
  • Organized gaming and trading card events
  • Created lasting relationships with community members

Library Shelver

Mcallen Public Library
02.2024 - 07.2024
  • Played an integral role in maintaining an inviting atmosphere within the library through routine tasks such as dusting shelves and straightening materials.
  • Supported staff and patrons with locating materials, ensuring timely access to requested resources.
  • Reduced misplaced items by diligently maintaining correct order of books and other resources.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Gained strong understanding of various methods for cataloging books and other materials.

Front of House Worker

Chick-Fil-A
08.2022 - 02.2023
  • Processed payments on cash register and counted back bills and change to patrons
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods
  • Greeted customers and provided excellent customer service
  • Drive-thru order-taking

Education

2 Years In Collage - Psychology

UTRGV
Edinburg, TX
05-2026

High School Diploma -

Lamar Academy
McAllen, TX
05.2022

Skills

  • Customer Service
  • Technology Troubleshooting
  • Computer Skills
  • Problem Solving
  • File and Record Keeping
  • Fast Learner

  • Team Collaboration
  • Organization skills
  • Telephone skills
  • Verbal and written communication
  • Courteous and Professional

Certification

  • Hands-On CPR Certified
  • Food Handling Certified

Community Service

  • Quinta Mazatlan, Planted trees and cleared a new habitat for incoming species.
  • Keep McAllen Beautiful, Picked up garbage in sections of the city.
  • Edinburg Children's Hospital with Starbase Gaming, Took gaming equipment to the children's hospital, organized christmas games, and collaborated with the hospital to make gift bags for patients.

Extracurricular Activities

Humane Society Volunteer, Took care of animals at the shelter or when they need a temporary home.

Awards

International Baccalaureate Middle Years Certificate, 05/01/19

Timeline

Library Shelver

Mcallen Public Library
02.2024 - 07.2024

Arena Manager and Cafe Assistant

Starbase Gaming Cafe
02.2023 - 10.2024

Front of House Worker

Chick-Fil-A
08.2022 - 02.2023

Assistant to CFO

Research Applied Technology Education Services
06.2020 - Current

High School Diploma -

Lamar Academy
  • Hands-On CPR Certified
  • Food Handling Certified

2 Years In Collage - Psychology

UTRGV
Samantha Ernest