SAMANTHA FADRAGA
Miami,Florida
Summary
Reliable and service-oriented administrative professional with strong experience supporting people through phone, email, and virtual communication. Skilled in scheduling, data entry, customer support, and maintaining organized digital records. Known for clear communication, patience, and creating positive experiences while helping individuals navigate services and resolve concerns.
Overview
2027
2027
years of professional experience
Work History
Inside Sales Representative
ABC Supply
2021 - 2025
- Served as primary contact for customer inquiries through phone, email, and in-person interactions.
- Scheduled appointments and coordinated meetings between clients and internal specialists.
- Maintained detailed and accurate records of communications, follow-ups, and account information.
- Processed credit card transactions and handled payments with accuracy and accountability.
- Delivered high-quality customer service while managing multiple requests in a fast-paced environment.
Logistics Assistant
Hospitality Purveyors (Temporal)
01.2020 - 04.2020
- Coordinated delivery schedules and communicated with carriers to ensure timely shipments.
- Maintained detailed data entry records for shipment tracking and inventory flow.
- Scheduled receiving appointments and confirmed delivery with destination teams.
- Monitored logistics systems to track shipments, vehicles, and inventory.
- Assisted with administrative coordination to improve operational efficiency.
Administrative Assistant
Moby Auto
2015 - 2018
- Managed front desk responsibilities including greeting guests and answering incoming calls.
- Entered and maintained accurate information within digital systems.
- Assisted customers with questions regarding services and products.
- Organized and maintained filing systems to ensure quick record retrieval.
- Handled incoming and outgoing mail, packages, and administrative correspondence.
Art Instructor
Painting With A Twist
10.2025 - Current
- Prepared and gathered materials for detailed lesson plans.
- Mentored students on their individual projects, providing constructive feedback and guidance for improved artistic expression.
- Taught classes on painting, collage, and color theory.
- Created supportive and inclusive learning environments to foster positive classrooms that support student growth and learning.
Education
Some College - Graphic Arts
Miami Dade College
MiamiSome College - Radiology Studies
Miami Dade College
MiamiSkills
- Customer & Patient Support
- Front Desk & Reception Operations
- Appointment Scheduling & Calendar Management
- Phone, Email & Virtual Customer Support
- Payment Processing
- Problem Solving & Service Coordination
- Attention to Detail & Confidentiality
- Time Management & Reliability
- Comfortable learning new medical office software systems
- Strong interpersonal communication and professionalism
- Organized, dependable, and patient-focused
- Fluent in english
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Art Instructor
Painting With A Twist
10.2025 - Current
Logistics Assistant
Hospitality Purveyors (Temporal)
01.2020 - 04.2020
Some College - Radiology Studies
Miami Dade College
Inside Sales Representative
ABC Supply
2021 - 2025
Administrative Assistant
Moby Auto
2015 - 2018
Some College - Graphic Arts
Miami Dade College