Samantha Fenwick
sterling heights,MI
Overview
5
5
years of professional experience
Work History
Bartender
Meadows Golf Course
08.2024 - Current
- Upheld strict regulations for safe alcohol service and food safety.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Server Assistant, Host, and Takeaway
Outback Steakhouse
07.2022 - Current
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Running drinks and food to tables.
- Processed payments for orders and provided customers with change.
- Bagging/ checking food order.
Host
Andiamos
05.2024 - 07.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Ice Cream Scooper
Coach's Ice Cream
01.2021 - 07.2022
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Offered samples of new ice cream flavors to customers.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
Coaching Assistant
Legacy Volleyball
02.2020 - 04.2022
- Demonstrated high level of respect for opponents, officials, and facilities.
- Conferred with assistant coaches to determine weaknesses in current team roster and develop recruitment plans.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
Education
BBA - MARKETING
GRAND VALLEY STATE UNIVERSITY
Allendale, MI05.2028
High School Diploma -
Adali Stevenson HighSchool
Sterling Heights, MI06.2024
Skills
- Customer Service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and Tolerance
- Outgoing Personality
- Engaging personality
- Cleanliness and hygiene
- Customer service expertise
- Organizational ability
- Responsible Alcohol Service
- Complex Problem-Solving
- Payment Processing
- Handling Difficult Customers
- Cash Register Operation
- Hospitality service expertise
- Menu Memorization
- Food Service
- Sales expertise
- Knowledge of craft and microbrews
- Strong multitasking
Timeline
Bartender
Meadows Golf Course
08.2024 - Current
Host
Andiamos
05.2024 - 07.2024
Server Assistant, Host, and Takeaway
Outback Steakhouse
07.2022 - Current
Ice Cream Scooper
Coach's Ice Cream
01.2021 - 07.2022
Coaching Assistant
Legacy Volleyball
02.2020 - 04.2022
BBA - MARKETING
GRAND VALLEY STATE UNIVERSITY
High School Diploma -
Adali Stevenson HighSchool