Samantha Ferreira
Belleville
Summary
Dynamic and dedicated professional with a proven track record at Cotton On Kids, excelling in customer service management and effective communication. Skilled in problem-solving and team development, I foster a nurturing environment while driving store success. Committed to creating engaging experiences, I adapt quickly to meet diverse needs.
Overview
13
13
years of professional experience
Work History
Key Holder/Manager on Duty
Cotton On Kids
01.2021 - Current
- Provided positive customer service for families in order to keep their kids happy in the store.
- Able to run store alone for 8+ hours when needed and keep a positive attitude.
Babysitter
Family and Friends
01.2019 - 01.2021
- Keep children entertained for long periods of time.
- Skilled in crafting engaging activities for children.
- Super friendly and dedicated to creating a warm and nurturing environment for children.
Active Member
Girl Scouts of USA
01.2012 - 01.2018
- Developed excellent communication skills and a compassionate approach towards guiding and mentoring younger members, emphasizing the importance of teamwork and empathy.
- Demonstrating strong leadership, responsibility, and a nurturing spirit through various community service projects.
- Engaged in activities that fostered creativity, problem-solving, and a deep sense of care for others, essential traits for effective caregiving.
Education
BACHELOR OF PSYCHOLOGY -
Montclair State University
Montclair, NJ05-2025
SECONDARY SCHOOL -
Belleville High School
Belleville, NJ06-2021
Skills
Customer service management
- Effective communication
- Problem solving
- Team development and training
- Delegation and supervision
- Inventory oversight
- Promotional planning
- Adaptability and flexibility
Languages
Spanish
Professional
Portuguese
Professional
References
References available upon request.
Timeline
Key Holder/Manager on Duty
Cotton On Kids
01.2021 - Current
Babysitter
Family and Friends
01.2019 - 01.2021
Active Member
Girl Scouts of USA
01.2012 - 01.2018
BACHELOR OF PSYCHOLOGY -
Montclair State University
SECONDARY SCHOOL -
Belleville High School
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