Samantha Figueroa
Astoria
Summary
Experienced managerial professional with a diverse background. Strong customer facing skills with a proven record of success within the company I am representing. Expert team leadership, planning and organizational skills with the ability to adapt quickly and wear many hats.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manager
Oliver's Astoria
03.2022 - Current
- Began my employment as a host and worked my way up into a management role within a year
- Responsible for all FOH and BOH staffing decisions including training, hiring and termination processes
- Lead a floor of servers, bartenders during peak hours ensuring quality service
- Event planning and weekly programming to build and maintain clientele
- Establish and nurture guest experiences to cultivate regulars
- Work with liquor and food vendors to ensure quality, fair pricing and quality products to guests
- Social media and graphic design for all promotions within the restaurant
- Work with influencers on collaborations to bring exposure via viral social media postings
- Support team on floor and in back of house
- Work with head chef on menu changes and weekly specials
- Building and revising beverage programs such as house cocktails and rotating craft beer options
Buyer / Assistant Manager
Friends NYC
05.2016 - 12.2020
- Assisted owners at wholesale and trade show buying trips.
- Analyzed sales trends to track high selling items to refine decisions for inventory procurement.
- Established and maintained healthy relationships with vintage and contemporary vendors via excellent communication and sales skills.
- Prepped and styled all inventory to be photographed for E-commerce platforms.
- Worked with owners and floor manager on ideas for our weekly in-store sale events.
- Assisted with floor sets and floor moves and handled window changes.
Buyer / Assistant Manager
Buffalo Exchange
05.2011 - 11.2016
- Assessed and assigned retail value to inventory from walk-in sellers based on market trends, condition, and customer demand.
- Managed and supervised employees engaged in sales, inventory taking, handling cash transactions, and in performing services for customers.
- Trained buyers on Buy Sell Trade services, conducted all buys independently, and researched current fashion trends and forecasting.
- Led staff of 25+ Employees
- Identified and surpassed revenue goals.
Education
High School -
Long Island City High School
01-2009
Skills
- Strong understanding of sales and demonstrated success of surpassing revenue goals
- Highly Organized and Motivated
- Experienced in communicating with vendors and making inventory decisions
- Strong social media skills
- Spirits, Wine & Beer knowledge
- Strong interpersonal and customer service skills
- Big picture awareness and ability to work in fast paced environments
- Works well under pressure and high problem solving skills
Accomplishments
Promoted from host to manager within a year of employment at Oliver's Astoria.
Certification
NYS Food Handlers Certification.
Languages
Spanish
Limited Working
Timeline
Manager
Oliver's Astoria
03.2022 - Current
Buyer / Assistant Manager
Friends NYC
05.2016 - 12.2020
Buyer / Assistant Manager
Buffalo Exchange
05.2011 - 11.2016
High School -
Long Island City High School