Experienced administrative professional with a strong work ethic and attention to detail. Demonstrated ability to communicate, plan, and prioritize tasks. Proficient in drafting reports, business correspondence, managing mail, and updating tracking spreadsheets. Exceptional leadership skills to streamline workflow and maximize team strengths.
Hi, I’m
SAMANTHA FINK
Williamsburg,VA
Summary
Overview
10
years of professional experience
Work History
360 Airtech
Administrative Office
01.2023 - Current
Job overview
- Automated office operations for managing client correspondence, payment schedules and data communications
- Ordered supplies and equipment to maintain adequate inventory levels
- Analyzed data from various sources to identify trends and make recommendations for improvement
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day
- Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Mitchell Homes Inc.
Office Manager/Inside Sales Support
01.2015 - 06.2022
Job overview
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients
- Maintained filing system for records, correspondence and other documents
- Managed, scheduled and coordinated office functions and activities for employees
- Assisted in recruiting, onboarding and training new employees
- Managed office budget to handle inventory, postage and vendor services
- Elevated customer satisfaction ratings by promptly resolving client and case issues
- Recruited and trained new employees to meet job requirements
Education
Bruton High
High School Diploma
06.1989
University Overview
Skills
- Event coordination
- Contract negotiations
- Visual presentation design
- Policy and procedure optimization
- Proposal writing
- Workflow planning
- Calendar coordination
- Administrative support
- Document management
- Database administration
- Documentation and control
- Policy and procedure modification
Timeline
Administrative Office
360 Airtech
01.2023 - Current
Office Manager/Inside Sales Support
Mitchell Homes Inc.
01.2015 - 06.2022
Bruton High
High School Diploma
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