Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Education and Training
References
Timeline
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Samantha Fink

Williamsburg,VA

Summary

Administrative professional with proven track record in managing office functions and ensuring smooth operations. Expertise in optimizing administrative processes and supporting team collaboration. Known for adaptability and results-driven approach, ensuring dependable performance and flexibility in dynamic environments.

Overview

10
10
years of professional experience

Work History

Administrative Office Manager/Dispatcher

360 Airtech
01.2025 - Current
  • Automated office operations for managing client correspondence, payment schedules and data communications.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Analyzed data from various sources to identify trends and make recommendations for improvement.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.

Office Manager/Inside Sales Support Specialist

Mitchell Homes Inc.
01.2015 - 06.2022
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Maintained filing system for records, correspondence and other documents.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Assisted in recruiting, onboarding and training new employees.
  • Managed office budget to handle inventory, postage and vendor services.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Recruited and trained new employees to meet job requirements.

Education

High School Diploma -

Bruton High
Williamsburg, VA
06-1989

Skills

  • Event coordination
  • Contract negotiations
  • Presentation design
  • Policy and procedure modification
  • Proposal writing
  • Workflow planning
  • Scheduling and calendar management
  • Office administration
  • Document management
  • Database administration

Affiliations

  • In my spare time, I love to play with my grandkids.
  • Creating artwork.
  • Baking

Languages

English
Full Professional

Accomplishments

  • Top Sales Center Award

Education and Training

other

References

References available upon request.

Timeline

Administrative Office Manager/Dispatcher

360 Airtech
01.2025 - Current

Office Manager/Inside Sales Support Specialist

Mitchell Homes Inc.
01.2015 - 06.2022

High School Diploma -

Bruton High