Samantha Fish
Chandler,AZ
Summary
Streamlined HR processes and improved operational efficiency by leveraging strong organizational skills and strategic problem-solving capabilities.
Overview
10
10
years of professional experience
Work History
HR Coordinator
Isagenix
Gilbert, AZ
09.2025 - Current
- Coordinated recruitment processes, enhancing candidate experience and improving time-to-hire.
- Managed onboarding programs, ensuring compliance with company policies and procedures.
- Developed training materials to support employee development initiatives and enhance performance.
- Facilitated employee engagement surveys, analyzing feedback to drive improvement strategies.
- Collaborated with leadership to implement diversity initiatives, fostering an inclusive workplace culture.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Reviewed human resources paperwork for accuracy and completeness.
- Enhanced company culture by organizing team-building events and professional development opportunities.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Evaluated timecards for accuracy on regular and overtime hours.
- Acted as a liaison between employees and management during periods of organizational change, providing guidance and support throughout the transition process.
- Coordinated employee recognition programs, boosting morale and increasing overall satisfaction levels within the company.
- Collaborated with department heads to identify staffing needs and develop job descriptions tailored to specific roles.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Conducted new employee onboarding and provided ongoing orientation training.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Supported employee relations, cultivating retention with welcoming and inclusive work culture.
Sr. Clinical Admin Coordinator
Optum
02.2024 - Current
- Act as a Subject Matter Expert for other team members
- Manage the intake of members or the admission/discharge information post notification
- Work directly with hospitals, clinics, facilities and the clinical team to manage requests for services
- Manage the referral process, processing incoming and outgoing referrals and prior authorizations, including intake, notification and census roles
- Resolve inquiries from members and/or providers
- Help manage different Microsoft excel spreadsheets for organization within the team
Care Navigator
Optum
11.2022 - 02.2024
- Responsible for managing administrative intake of members
- Work with hospitals, clinics, facilities, and clinical teams to manage requests for services from members and/or providers
- Process incoming and outgoing referrals, including prior authorizations
- Assist the clinical staff with setting up appointments for the members
- Handle resolutions/inquiries from member's or providers
- Attended and completed MDC for 2023
AMG-Clinic Supervisor
Ascension Wisconsin-All Saints - Racine, WI
Racine, WI
12.2020 - 11.2022
- Responsible for daily clinic operations including staffing, provider/associate support, data collection, and patient satisfaction
- Collaborate with organizational leadership to help identify opportunities for improvement and achieve department goals
- Facilitate development and implementation of process improvement initiatives, team building, and quality patient care
- Took on additional responsibility to support organizational needs
Medical Assistant
Ascension - Racine, WI
Racine, WI
12.2015 - 12.2020
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements accurately and reported any abnormalities to the supervising physician.
- Documented medical data in patient charts, facilitating accurate records.
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
Education
Bachelor of Business Administration - Human Resource Management
Bryant & Stratton College
10-2024
Graduate - undefined
Bradford High School
WI01-2011
CNA: Graduate - undefined
Gateway Technical College
WI01-2010
Skills
Strong organizational skills
Proficient with Microsoft Office
Proficient with Google Workspace
Proficient with Excel
EMR experience with Pathway
ADP Experience
ICISM Experience
EMR experience with Epic
EMR experience with Curo
Effective interpersonal communication skills
Multitasking and organization
Problem-solving
Timeline
HR Coordinator
Isagenix
09.2025 - Current
Sr. Clinical Admin Coordinator
Optum
02.2024 - Current
Care Navigator
Optum
11.2022 - 02.2024
AMG-Clinic Supervisor
Ascension Wisconsin-All Saints - Racine, WI
12.2020 - 11.2022
Medical Assistant
Ascension - Racine, WI
12.2015 - 12.2020
Bachelor of Business Administration - Human Resource Management
Bryant & Stratton College
Graduate - undefined
Bradford High School
CNA: Graduate - undefined
Gateway Technical College