Samantha Fowler
Sioux City,US
Summary
Operations Beauty Lead with over 5 years of experience in customer service. Excels in team collaboration and merchandising. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
9
9
years of professional experience
Work History
Operations Beauty Lead
Sephora at Kohl's
Sioux City, US
12.2022 - Current
- Led day-to-day operations in the Sephora at Kohl's location, ensuring smooth coordination between beauty advisors and store management.
- Maintained stock levels, organized product displays, and executed merchandising plans to drive sales.
- Delivered excellent customer service by offering expert beauty advice, skincare recommendations, and product demonstrations.
- Supported training of new team members and promoted brand and company values.
- Drove customer loyalty through the Beauty Insider program and exceeded sales goals consistently.
Delivery Driver
DoorDash
Sioux City, US
04.2022 - 12.2022
- Coordinate delivery times with customers, ensuring timely arrivals and reducing support inquiries.
- Deliver items safely, minimizing damage and loss, enhancing customer satisfaction.
- Plan efficient routes using maps, optimizing delivery times and fuel usage.
- Communicate delays proactively, improving customer experience and support efficiency.
Bartender/Server
Flying Eagle Resort
Iron River, US
10.2021 - 01.2022
- Handled cash and POS transactions, ensuring accuracy in all exchanges.
- Supported kitchen operations by assisting the lead cook when needed.
- Maintained cleanliness of dining utensils and glassware for customer use.
- Prepared and served beverages, adhering to recipes and safety standards.
- Ensured dining area readiness by cleaning tables and chairs efficiently.
Document Scanner
Micro Imaging Systems (MIS)
Sioux City, US
08.2021 - 10.2021
- Prepared files for scanning by removing physical barriers and preparing destination locations.
- Prepared, scanned and quality-checked documents and images converted into electronic and digital format.
Hostess
4 Brothers Bar and Grill
Sioux City, US
07.2019 - 08.2021
- Greeted and seated guests promptly upon arrival.
- Coordinated with servers to ensure smooth service flow.
- Assisted in training new staff on hostess duties.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Assisted servers in bussing tables when needed during busy periods.
Document Preparer/Scanner
Micro Imaging Systems (MIS)
Sioux City, US
06.2018 - 08.2018
- Complied with security policies and kept information confidential.
- Organized and prepared files to be scanned digitally.
- Prepared files for scanning by removing physical barriers and thoroughly checked for mistakes.
Document Preparer
Document Management Center
Sioux City, US
06.2017 - 08.2017
- Complied with security policies and kept information confidential.
- Organized documents to improve information accuracy, diction and formatting.
Education
High School Diploma -
East High School
Sioux City, IASkills
- Customer Service
- POS Systems
- Money Handling
- Product Promotion
- Team Collaboration
- Document Scanning
- Beauty Consulting
- Merchandising
- Sales
- Bartending
- Food Service
Timeline
Operations Beauty Lead
Sephora at Kohl's
12.2022 - Current
Delivery Driver
DoorDash
04.2022 - 12.2022
Bartender/Server
Flying Eagle Resort
10.2021 - 01.2022
Document Scanner
Micro Imaging Systems (MIS)
08.2021 - 10.2021
Hostess
4 Brothers Bar and Grill
07.2019 - 08.2021
Document Preparer/Scanner
Micro Imaging Systems (MIS)
06.2018 - 08.2018
Document Preparer
Document Management Center
06.2017 - 08.2017
High School Diploma -
East High School