Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Samantha Fregoso

Azusa,CA

Summary

Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Receptionist/Housekeeper

Merill Gardens
West Covina, CA
09.2018 - 09.2024
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Hospitality Worker

Gladstone Care & Rehabilitation Center
Glendora, CA
11.2022 - 06.2023
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Transported residents within the facility as needed.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders.

Medical Biller and Coder

MJR Group
Alhambra, CA
04.2014 - 09.2016
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Resolved denied claims by researching payer requirements and preparing appeals.
  • Proofread documents carefully to check accuracy and completeness of all paperwork.

Education

Certificate - Medical Assistant

Northwest College
West Covina, CA
11-2024

Certificate - CNA

Azusa Adult School
Azusa, CA
11-2022

High School Diploma -

Rosemead Adult School
El Monte
05-2022

Medical Biller

UEI College
El Monte, CA
06-2014

Skills

  • Bookkeeping
  • Scheduling
  • Telephone skills
  • Security awareness
  • Typing speed
  • Travel arrangements
  • Time management
  • Customer/Client relations
  • Documentation and reporting

Certification

  • CPR

References

References available upon request.

Timeline

Hospitality Worker

Gladstone Care & Rehabilitation Center
11.2022 - 06.2023

Receptionist/Housekeeper

Merill Gardens
09.2018 - 09.2024

Medical Biller and Coder

MJR Group
04.2014 - 09.2016
  • CPR

Certificate - Medical Assistant

Northwest College

Certificate - CNA

Azusa Adult School

High School Diploma -

Rosemead Adult School

Medical Biller

UEI College
Samantha Fregoso