Samantha Fulton
Memphis,TN
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 10+ years of performance.
Skilled professional offering excellent administrative support and customer service. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Highly efficient planning, problem-solving, and communication skills.
Overview
6
6
years of professional experience
Work History
Customer Service Representative/Virtual Administrative Assistant
J.J. Fulton Companies
01.2021 - Current
- Assist coworkers and staff members with special tasks on daily basis.
- Assist management with payroll task
- Interact with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Manage phone and email correspondence
- Respond to questions and requests on social media
- Build and maintain excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Support company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Complete multiple clerical duties as needed
Parent Engagement-Enrollment Specialist/Administrative Assistant
KIPP Memphis Collegiate Schools
05.2019 - 12.2020
- Served as liaison between parents, students and administration
- Coordinated and organized events geared towards involving parents in school activities
- Fostered communication and cooperation between parents and teachers
- Created Power Point, XCEL and Word Documents
- Facilitated social media practices to publicize school events
- Produced innovative funding proposals to deliver profitable outcomes and measurable results
Teacher
KIPP Memphis Collegiate Schools
07.2017 - 05.2019
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Designed and implemented tiered lesson plans
- Created innovative ways to ensure that classroom space was always safe, effective and productive
- Incorporated multiple types of teaching strategies into classroom.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
Education
Bachelor of Arts - Liberal Arts And General Studies
The University of Memphis
Memphis, TN06.2006
Skills
- Microsoft Office
- Conflict Resolution
- Document and File Management
- Research and Analytical Skills
- Employee Communications
- Social Media Updating
- Enrollment Assistance
- Project Schedule Coordination
- Set Appointments
- Computers and Technology
- Organizing and Categorizing Data
- Clerical Staff Oversight
- Efficient customer service expert
Timeline
Customer Service Representative/Virtual Administrative Assistant
J.J. Fulton Companies
01.2021 - Current
Parent Engagement-Enrollment Specialist/Administrative Assistant
KIPP Memphis Collegiate Schools
05.2019 - 12.2020
Teacher
KIPP Memphis Collegiate Schools
07.2017 - 05.2019
Bachelor of Arts - Liberal Arts And General Studies
The University of Memphis
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