Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic

Samantha Gamble

East Stroudsburg,PA

Summary

Results-driven Restaurant Manager with sound knowledge of industry regulations and firm grasp of successful fiscal management strategies. Improves forecasting and maintains cost-effective management standards with accountability, integrity, and knowledgeable leadership. Creative problem-solving and management skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bartender

Alaska Pete's Restaurant
East Stroudsburg, PA
07.2023 - Current
  • Performed opening and closing duties including restocking supplies.
  • Greeted customers and provided excellent customer service.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.

Restaurant Manager

Taphouse Grille
Hackettstown, NJ
11.2022 - 07.2023
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Supervised and trained staff in customer service, food handling, and safety protocols.

Restaurant Manager

Red Lobster
Ledgewood, NJ
06.2021 - 11.2022
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Supervised and trained staff in customer service, food handling, and safety protocols.

Supervisor

Red Lobster
Ledgewood, NJ
09.2020 - 06.2021
  • Directed and supervised team of 25 employees in daily operations.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.

Bartender

Red Lobster
Ledgewood, NJ
09.2019 - 06.2020
  • Performed opening and closing duties including restocking supplies.
  • Developed good working relationships with fellow employees through effective communication.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Processed payments accurately and efficiently with POS system.

Beach Manager/Security

Lake Shawnee Club
Wharton, NJ
05.2019 - 09.2019
  • Assisted in recruiting, training, supervising, evaluating and disciplining lifeguard personnel.
  • Prepared reports summarizing events that occurred during each shift at the beach.
  • Conducted regular inspections of the beach area to identify potential hazards or maintenance issues.
  • Provided support and guidance to lifeguards in emergency situations.

Server

Taphouse 15
Wharton, NJ
08.2018 - 05.2019
  • Provided exceptional service to high volume of daily customers.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Secretary/Receptionist

Sanderson and Associates Inc
Lake Hopatcong, NJ
02.2015 - 04.2019
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Processed invoices for payment; tracked payments received from vendors and clients.
  • Scheduled meetings and sent invitations specifying time and location.

Education

High school or equivalent in Biology -

Jefferson Township High School
06.2015

Some College (No Degree) -

County College of Morris

Skills

  • Point of Sale System (10 years)
  • Restaurant Management
  • Store management
  • Customer service
  • Front desk
  • Leadership
  • Sales
  • Serving
  • Bartending
  • Communication skills
  • Administrative experience'
  • Cocktail List Development
  • Menu Knowledge

Certification

  • ServSafe expires 10/01/2025
  • Accident and Health, Life, and Fixed Annuities Insurance License in Pennsylvania expires 12/31/2025

Assessments

  • General manager (hospitality), Proficient, 02/01/21
  • Cleaner fit, Proficient, 08/01/23
  • Customer focus & orientation, Proficient, 02/01/23
  • Work style: Reliability, Proficient, 07/01/22
  • Attention to detail, Proficient, 03/01/23
  • Retail customer service, Proficient, 11/01/22
  • Administrative assistant/receptionist, Proficient, 08/01/22
  • Spreadsheets with Microsoft Excel, Proficient, 11/01/22
  • Medical receptionist skills, Proficient, 02/01/23
  • Sales skills, Proficient, 07/01/22
  • Delivery driver, Proficient, 07/01/22
  • Office manager, Proficient, 11/01/22
  • Food service: Customer situations, Proficient, 06/01/23
  • Food service: Customer situations, Proficient, 07/01/22
  • Bartending, Proficient, 07/01/22
  • Sales skills, Proficient, 02/01/23

Timeline

Bartender

Alaska Pete's Restaurant
07.2023 - Current

Restaurant Manager

Taphouse Grille
11.2022 - 07.2023

Restaurant Manager

Red Lobster
06.2021 - 11.2022

Supervisor

Red Lobster
09.2020 - 06.2021

Bartender

Red Lobster
09.2019 - 06.2020

Beach Manager/Security

Lake Shawnee Club
05.2019 - 09.2019

Server

Taphouse 15
08.2018 - 05.2019

Secretary/Receptionist

Sanderson and Associates Inc
02.2015 - 04.2019

High school or equivalent in Biology -

Jefferson Township High School

Some College (No Degree) -

County College of Morris

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