Samantha Garcia
Houston,TX
Summary
Reliable offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business.
Overview
2
2
years of professional experience
Work History
Cashier
Chama Gaucha Brazilian Steakhouse
Houston, Texas
05.2021 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Maintained cash drawer of $500 or more per shift.
Hostess
Chama Gaucha Brazilian Steakhouse
Houston, Texas
11.2020 - 05.2021
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Informed servers of newly seated parties for speedy service.
Server
Alief Bistro
Houston , Texas
09.2019 - 03.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Kept register accurate through correct billing, payment processing and cash management practices.
Education
Associate of Arts - Interior Design
Houston Community College
Houston, TX01.2024
High School Diploma -
Elisk High School
Houston Texas06.2021
Skills
- Sales Proficiency
- Menu Memorization
- Workstation Setup and Breakdown
- Time Management
- Customer Service
- Verbal and Written Communication
- Customer Transactions
- Employee Training and Supervision
- Self Motivated
- Computer Proficient including Microsoft Apps
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Chama Gaucha Brazilian Steakhouse
05.2021 - Current
Hostess
Chama Gaucha Brazilian Steakhouse
11.2020 - 05.2021
Server
Alief Bistro
09.2019 - 03.2020
Associate of Arts - Interior Design
Houston Community College
High School Diploma -
Elisk High School
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