Samantha Garcia
Houston,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Optometric Technician
BJ's Wholesale Club
08.2024 - 12.2024
- Delivered exceptional customer service by addressing concerns promptly and professionally, ensuring customer loyalty.
- Established a welcoming environment for patients by maintaining a professional appearance and demeanor throughout each workday.
- Maintained up-to-date knowledge of industry trends and advancements in optical technology to provide informed recommendations to clients.
- Assisted optometrists with eye examinations, ensuring accurate results and a comfortable experience for patients.
- Aided in business growth through participation in promotional events, advertising initiatives, and community outreach activities related to vision care.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
Care Manager
IMA Medical group Lake Wales
10.2023 - 07.2024
- Triage patients
- Collaborating with families in developing treatment plans
- Conduct regular follow-ups with patients to evaluate progress, promote care and ensure improved health outcomes
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Medical assistant
IMA medical group Davenport
09.2019 - 10.2023
- Completed all clinical responsibilities
- Administering injections
- COVID testing, ABI testing
- Inbound calls concerning patients
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Education
High School -
Haines City High School
01.2013
Skills
- Customer service
- Bilingual
- Communication skills
- Problem-solving
- Time management
- Adaptability
- Leadership
- Retinal photography
- Visual field testing
- Glaucoma screening
- Tonometry testing
- Chart preparation
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Phlebotomy
- Electronic medical records
Certification
- PT - Phlebotomy Technician
Languages
Spanish
Full Professional
Timeline
Optometric Technician
BJ's Wholesale Club
08.2024 - 12.2024
Care Manager
IMA Medical group Lake Wales
10.2023 - 07.2024
Medical assistant
IMA medical group Davenport
09.2019 - 10.2023
High School -
Haines City High School
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