Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samantha Garcia

El Paso

Summary

A highly organized and motivated individual with a drive to surpass expectations. With excellent interpersonal skills and a passion for delivering memorable member experiences, I actively seek opportunities to grow professionally and support both my team and the institution’s success. Dedicated, dependable, and results-driven—I can be relied upon to lead by example and help your organization achieve its goals.

Overview

2
2
years of professional experience

Work History

Bank Teller

GECU
10.2024 - Current
  • Resolved member issues promptly, demonstrating strong problem-solving skills in high-pressure situations
  • Educated members with account inquiries, providing detailed information on products and services.
  • Collaborated with team members to improve workflow and enhance member service experience.
  • Established trust with members by maintaining confidentiality and protecting sensitive financial information.
  • Provided high-quality financial support and guidance, resulting in greater member satisfaction and loyalty.
  • Recognized for exceptional performance within just two months and was chosen to join the "Service Champs" team, a peer leadership group focused on promoting outstanding member service. In this role, I support and motivate teammates, mentor new tellers, and emphasize the importance of delivering exceptional service. I provide strategies and encouragement to help the team consistently exceed daily service and performance goals.

Server

Applebee's
09.2023 - 07.2024


  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Assisted in training new staff on menu items and restaurant procedures.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Education

J.M. HANKS HIGH SCHOOL
El Paso, TX

Skills

  • Team collaboration
  • Service excellence
  • Dedicated and dependable
  • Conflict resolution skills
  • Training and coaching skills
  • Quick and adaptable learner
  • Self-motivated and goal-oriented
  • Flexible schedule

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Bank Teller

GECU
10.2024 - Current

Server

Applebee's
09.2023 - 07.2024

J.M. HANKS HIGH SCHOOL

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