Samantha Garza

Client Support & Engagement: Provided ongoing support to clients with behavioral health and psychosocial needs, addressing concerns and helping clients work toward individualized goals.

Case Management: Managed an assigned caseload and coordinated services, resources, referrals, and follow-up care based on individual client needs.

Client Assessments: Conducted assessments to identify client needs, strengths, barriers, and appropriate services and interventions.

Service Coordination: Connected clients with community resources and collaborated with providers, families, and agencies to coordinate services and address barriers to care.

Progress Monitoring: Conducted regular client contacts and follow-ups to monitor progress, assess changing needs, and support completion of individualized goals and service plans.

Documentation & Recordkeeping: Maintained accurate and timely case notes, service records, assessments, and other required documentation in accordance with agency standards.

Client Advocacy: Advocated for clients by helping them access appropriate services, resources, and community support while promoting independence and self-sufficiency.

Crisis Support: Responded to client concerns and crisis situations by providing appropriate support, assessing immediate needs, and connecting clients with necessary resources.

Team Collaboration: Participated in treatment team meetings and communicated relevant client updates, concerns, and progress with interdisciplinary staff.

Confidentiality & Compliance: Protected confidential client information and followed agency policies, professional standards, and applicable regulations.

Provided Comprehensive Client Support: Utilized phone, email, in- person meetings, and telehealth to connect with clients, ensuring access to all services.

Streamlined Client Intake: Conducted efficient screenings to determine program eligibility and guide clients effectively.

Developed Personalized Support Plans: Performed comprehensive assessments to understand client needs and create individualized support plans.

Ensured Client Success: Conducted follow-up consultations to assess client progress, identify needs for additional resources,

and promote program completion.

Empowered Clients Through Education: Facilitated and co-facilitated engaging peer group lessons on substance use recovery and parenting skills, fostering a supportive learning environment.

Managed a High-Volume Patient Caseload: Efficiently coordinated care for 40+ patients ranging from 18 to late 70s, conducting weekly follow- ups to ensure patient well-being.

Developed Individualized Care Plans: Created personalized care plans addressing each patient's unique physical and mental

health needs.

Facilitated Seamless Care Transitions: Effectively communicated with the counseling department regarding patient referrals, ensuring continuity of care.

Streamlined Patient Access to Services: Completed referral orders, scheduled appointments, and connected patients to vital

community resources, promoting comprehensive patient support.

Contributed to Collaborative Practice: Actively participated in weekly team meetings, strategizing to achieve shared office

goals and patient needs.

Lesson Plan Implementation: Followed lesson plans and classroom instructions provided by the regular teacher.

Student Supervision: Supervised and monitored students to maintain a safe, respectful, and productive learning environment.

Attendance & Records: Took attendance and maintained accurate classroom records as required.

Academic Support: Assisted students with assignments, classroom activities, and instructional tasks.

Classroom Management: Managed student behavior and addressed classroom needs while maintaining a positive learning environment.

Communication: Communicated important classroom or student concerns to school staff and administration.

Adaptability: Adapted to different grade levels, subjects, classroom environments, and instructional needs.

Policy & Safety Compliance: Followed school policies, procedures, safety guidelines, and established classroom expectations.

Professionalism: Maintained professionalism and confidentiality when interacting with students, staff, and school personnel.