Samantha Goombi
Acoma Pueblo,NM
Summary
Dynamic Security Officer with extensive experience at the National Hispanic Cultural Center, adept at incident reporting and CCTV surveillance. Recognized for exceptional customer service and quick response in emergencies, ensuring a safe environment for all. Proven ability to enforce security protocols while fostering a welcoming atmosphere for guests.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer
National Hispanic Cultural Center
08.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Security Officer
Vet Sec Protection Agency
08.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Shift Supervisor
Acoma Business Enterprises
04.2017 - 12.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Maintaining a safe and secure work environment by enforcing safety protocols and addressing any hazards, secure employees with money transfers to and from casino/convenience store.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
Substitute Teacher
Haak’u Learning Center
11.2015 - 05.2016
- Maintain a safe and secure environment for the staff and children. Enforcing safety protocol to visitors. Secure premises with hourly walks of felicity for the safety of the children. Keeping all doors and entry ways locked.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Education
High School Diploma -
Grants High School
Grants, NM05-2015
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Superior customer service
Certification
Level 1 guard Certified
CPR/AED Certified
Timeline
Security Officer
National Hispanic Cultural Center
08.2023 - Current
Security Officer
Vet Sec Protection Agency
08.2022 - Current
Shift Supervisor
Acoma Business Enterprises
04.2017 - 12.2019
Substitute Teacher
Haak’u Learning Center
11.2015 - 05.2016
High School Diploma -
Grants High School
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