Samantha Gould
Elk River,MN
Summary
Dynamic hairstylist with a proven track record at Belli Capelli the Salon, excelling in client retention and appointment coordination. Skilled in hair artistry and safety compliance, I deliver exceptional customer service while enhancing sales through effective product showcasing. A highly motivated self-starter, I thrive in fast-paced environments, ensuring client satisfaction and loyalty.
Overview
11
11
years of professional experience
Work History
Hairstylist
Belli Capelli the Salon
10.2022 - Current
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Organized sales area and work station to showcase products and boost sales.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Determined appropriate hair treatments based on conditions and textures.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Counted and documented opening and closing cash amounts daily.
Hairstylist
Posh 22 Salon and Spa
09.2018 - 10.2022
Sales Associate
Savers Thrift Store
08.2014 - 09.2015
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Cosmetology License -
Aveda Institute
Minneapolis, Mn08.2018
Skills
- Relationship building and management
- Hair artistry professional
- Outstanding client retention
- Styling advice
- Cosmetology
- Highly motivated self-starter
- Appointment coordination
- Schedule management
- Outstanding customer service
- Customer education
- Safety compliance
- Quick learner
- Sales expertise
Timeline
Hairstylist
Belli Capelli the Salon
10.2022 - Current
Hairstylist
Posh 22 Salon and Spa
09.2018 - 10.2022
Sales Associate
Savers Thrift Store
08.2014 - 09.2015
Cosmetology License -
Aveda Institute
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