Samantha Green
St Louis,MO
Summary
Dynamic and results-oriented professional with extensive experience at Christina White Salon and Bridegton Rec. Center, excelling in client relations and emergency awareness. Demonstrated ability to enhance public safety and foster team cohesion. Proven track record in improving service standards and implementing effective safety protocols. Skilled in complex problem-solving and people management, ensuring optimal customer satisfaction and workplace safety.
Overview
3
3
years of professional experience
Work History
Hairstylist
Christina White Salon
07.2024 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Built rapport with clients to understand their style preferences and hair care routines.
Pool Manager
Bridegton Rec. Center
04.2023 - 08.2024
- Oversaw and managed lifeguard staff by monitoring attendance and performance.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Performed regular safety inspections of pools and equipment to reduce hazards.
- Adjusted pool chemical balance to maintain general water cleanliness.
- Interpreted, explained and enforced pool policies and procedures to preserve health and safety of employees and public.
- Monitored activities and directed scanning of swimming pool and adjacent areas to prevent injuries, accidents or drownings.
- Developed lifeguard deck rotational system to monitor pools.
- Planned, coordinated and promoted aquatics programs to optimize water safety.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Inspected equipment and facilities for signs of wear or damage impacting safety.
Swim Instructor
Bridegton Rec. Center
10.2022 - 08.2024
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Increased swimmer safety by enforcing pool rules and maintaining vigilant supervision during lessons.
Lifeguard
Bridegton Rec. Center
05.2022 - 07.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Responded to patron incidents in professional and timely manner.
- Administered CPR and first-aid following best practices.
Education
Cosmetology
Paul Mitchell The School
Columbia, MO07.2024
Highschool Diploma -
St. Dominic High School
O'Fallon, MO12.2022
Skills
- Strong Client Relations
- Emergency Awareness
- Public Safety
- Complex Problem-Solving
- People Skills
- Team Bonding
Timeline
Hairstylist
Christina White Salon
07.2024 - Current
Pool Manager
Bridegton Rec. Center
04.2023 - 08.2024
Swim Instructor
Bridegton Rec. Center
10.2022 - 08.2024
Lifeguard
Bridegton Rec. Center
05.2022 - 07.2024
Cosmetology
Paul Mitchell The School
Highschool Diploma -
St. Dominic High School