Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha Grimm

Plainfield

Summary

Accomplished leader with proven expertise in warehousing and distribution operations, notably securing a contractual 3 million dollar credit every quarter for 3 years from our largest vendor at Northwell Health. With experience in administrative support and operational efficiency I aim to be a reliable contributor in adapting to changing needs, organization, and multitasking. Recognized for problem-solving abilities and proactive approach to tasks.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Distributions Ops Assistant

Northwell Health
08.2019 - 06.2024
  • Responsible for achieving a contractual 3 million dollar credit every quarter for 3 years from our largest vendor, totaling 12 million dollars.
  • Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
  • Investigates any discrepancies related to purchasing, receiving, or invoicing and resolves with appropriate internal and/or external parties.
  • Verifies and obtains purchase orders from electronic requisitions and computer order forecasts with assigned vendors.
  • Performs procurement processes including, product/service sourcing, supplier selection, pricing/terms negotiation, order processing, contract administration, among others.
  • Verifies orders for delivery within established deadlines and expedites open orders as necessary.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Prepares shipping documents to be sent back to the vendor for inaccurate shipments and product returns.
  • Monitors copies of agreements and contracts up for renewal and notifies appropriate contract manager as required.
  • Assists in maintaining materials management database on the system including the item master, item location, manufacturer codes, and requisitions.

Director of Warehouse Operations

EcoClean Solutions
08.2016 - 08.2019
  • Directed multiple teams of supervisors and associates coordinating tasks for staff of +20 fostering a culture of teamwork, collaboration, and open communication.
  • Optimized warehouse layout for maximum efficiency, resulting in reduced material handling times and increased storage capacity.
  • Processing, scheduling and shipping hundreds of orders daily ranging from one to hundreds of products per order quickly and efficiently to ensure customer satisfaction.
  • Communicate with various LTL and FLT carriers and drivers to coordinate all deliveries and shipments to establish the best possible trouble-free rotation of trucks.
  • Extensive knowledge of various computer programs including Amazon Seller Central/ Amazon Shipping, Amazon Prime, Fishbowl and ShipStation.
  • Experience with storage, packaging and transportation of Hazardous Chemicals over 1000 lbs.
  • Oversaw the shipping and receiving of various products on a large scale for over 130 SKU's.
  • Operates and manages multiple warehouses totaling over 30,000 square feet.
  • Organizes tasks based on importance and time sensitivity.

Receiving Manager

Midtown Comics
03.2012 - 07.2016
  • Unloaded, sorted and stored incoming merchandise.
  • Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
  • Trained and supervised staff in the accurate processing of inbound shipments, ensuring timely delivery to warehouse floor.
  • Communicated with multiple departments to provide the highest possible standard of customer satisfaction and support.
  • Managed, supervised and coordinated tasks for staff of +10.
  • Planned, directed, and executed the distribution of products to the company’s four stores for replenishment of stock.
  • Managed daily operations and planned the use of materials and human resources.
  • Formulated policies for more efficient and orderly daily process.
  • Assembling, addressing, tagging, and shipping products.
  • Receiving, unpacking, verifying and recording incoming products.
  • Verified, inspected and kept records on incoming and outgoing shipments.
  • Arranged and notified parties involved for the transportation of products.
  • Prepared and generated daily reports of the day’s progress.
  • Handled incoming and outgoing correspondence, including phone, mail, e-mail and fax.

Fulfillment Coordinator

Worldwide Branding
04.2009 - 03.2012
  • Generated sales and inventory reports in Excel with data from a variety of sources.
  • Compiled and verified personal information for special reports.
  • Checked documentation to ensure that it is complete and accurate.
  • Identified and resolved system and account issues.
  • Promptly responded to general inquiries from clients, multiple departments and staff via mail, e-mail and fax.
  • Communicated all merchandise needs or issues to appropriate supervisors.
  • Processed merchandise returns and exchanges.
  • Researched and collected options for the best pricing on retail and entertainment items.
  • Devised and maintained office schedules to efficiently handle work flow.
  • Organized personal and professional calendars and supplied reminders of upcoming meetings and events.
  • Compiled customer contact information in the computer system for membership records and invitations.

Education

Associate of Arts -

Nassau Community College
Garden City, NY
01-2008

Skills

    AIMS
    Computer Literacy
    Data Entry
    Google Sheets
    Microsoft
    Multi-Tasking Abilities

    PeopleSoft
    ShipStation
    UPS World Ship
    Warehouse Management Systems

Certification

  • Stock Picker SP3500
  • Reach Truck RR5000
  • Forklift (Propane & Electric)
  • Pallet Jack (Manual & Electric)

Timeline

Distributions Ops Assistant

Northwell Health
08.2019 - 06.2024

Director of Warehouse Operations

EcoClean Solutions
08.2016 - 08.2019

Receiving Manager

Midtown Comics
03.2012 - 07.2016

Fulfillment Coordinator

Worldwide Branding
04.2009 - 03.2012

Associate of Arts -

Nassau Community College

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Samantha Grimm