Hardworking and reliable, with strong ability in multi tasking and Great customer service. Offering, Adaptability and Leadership. Highly organized, proactive and punctual with team-oriented mentality.
Overview
7
7
years of professional experience
Work History
Shift Leader
McDonald's Restaurant
Perris, California
11.2022 - Current
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Monitored employee performance to ensure compliance with company policies and procedures.
Resolved customer complaints promptly and professionally.
Cashier
7 Eleven Store
Huntington Park, CA
12.2021 - 02.2022
Operated cash register, collected payments, and provided accurate change
Completed daily recovery tasks to keep areas clean and neat for maximum productivity
Processed sales transactions to prevent long customer wait times
Trained new team members in cash register operation, stock procedures and customer services
Manager
El Pollo Loco
Los Angeles, CA
04.2018 - 11.2021
Open/Close Cash registers
Managed Delivery and Inventory
Select correct positions for employees
Customer Service
Education
Dr.Maya Angelou Community High School -
Dr.Maya Angelou Community High School
Los Angeles, CA, United States
01.2017
Skills
Friendly and cheerful
Self-sufficient
Goal-oriented
Approachable
Spanish speaking
Community Service
I've volunteered for the community within my school ground with an organization called 'Service Works'. We did many community events around the Downtown Area and receive a certificate towards the end of the program.