Samantha Gudino
Los Angeles,CA
Summary
Hardworking and reliable, with strong ability in multi tasking and Great customer service. Offering, Adaptability and Leadership. Highly organized, proactive and punctual with team-oriented mentality.
Overview
7
7
years of professional experience
Work History
Shift Leader
McDonald's Restaurant
Perris, California
11.2022 - Current
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Resolved customer complaints promptly and professionally.
Cashier
7 Eleven Store
Huntington Park, CA
12.2021 - 02.2022
- Operated cash register, collected payments, and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Processed sales transactions to prevent long customer wait times
- Trained new team members in cash register operation, stock procedures and customer services
Manager
El Pollo Loco
Los Angeles, CA
04.2018 - 11.2021
- Open/Close Cash registers
- Managed Delivery and Inventory
- Select correct positions for employees
- Customer Service
Education
Dr.Maya Angelou Community High School -
Dr.Maya Angelou Community High School
Los Angeles, CA, United States01.2017
Skills
- Friendly and cheerful
- Self-sufficient
- Goal-oriented
- Approachable
- Spanish speaking
Community Service
I've volunteered for the community within my school ground with an organization called 'Service Works'. We did many community events around the Downtown Area and receive a certificate towards the end of the program.
Timeline
Shift Leader
McDonald's Restaurant
11.2022 - Current
Cashier
7 Eleven Store
12.2021 - 02.2022
Manager
El Pollo Loco
04.2018 - 11.2021
Dr.Maya Angelou Community High School -
Dr.Maya Angelou Community High School