Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SAMANTHA GUTIERREZ

Murrieta,CA

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

4
4
years of professional experience

Work History

Sales Floor Associate

Ross Dress For Less
03.2021 - Current
  • Greeted customers, helped locate merchandise and suggested suitable options
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction
  • Ensure that all cash office activities are performed in a secure and confidential manner
  • Verify and account for all cash, checks, and credit card transaction from the previous day

Front Line Crew Member

Sam's Club
11.2023 - 04.2024
  • Managed inventory levels to minimize waste while ensuring adequate supplies for daily operations.
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Promoted special offers or upsold items when appropriate, driving increased sales revenue for the business.
  • Operated cash register accurately, maintaining proper handling of financial transactions.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Babysitter

Caregiver Services Inc.
05.2020 - 03.2021
  • Communicated positively with children and guardians
  • Played games, worked on puzzles and read books to young children
  • Organized and cleaned home after activities by picking up toys and straightening up playroom
  • Prepared healthy, age-appropriate snacks and meals
  • Taught children to organize toys, wash hands and share by leading by example
  • Balanced playtime and limited screen time to support the development of fine motor, gross motor, and cognitive skills.

Education

High School Diploma -

Orange Vista High School
Perris, CA
05.2019

Skills

  • Sales Floor Recovery
  • Customer Service
  • Safety and Cleanliness Standards
  • Operate Cash Register
  • Positive Customer Engagement
  • Returns and Exchanges
  • Dressing Room Assistance
  • Store maintenance
  • Adaptable and Flexible

Languages

Spanish
Professional Working

Timeline

Front Line Crew Member

Sam's Club
11.2023 - 04.2024

Sales Floor Associate

Ross Dress For Less
03.2021 - Current

Babysitter

Caregiver Services Inc.
05.2020 - 03.2021

High School Diploma -

Orange Vista High School

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SAMANTHA GUTIERREZ