Samantha Gutierrez
East Longmeadow,MA
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Baystate Medical Center
Springfield, MA
01.2023 - Current
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Administered prescribed medications under the supervision of a Registered Nurse.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Responded quickly in emergency situations by providing appropriate first aid measures.
Hair Salon Receptionist
Ochoa Salon and Spa
East Longmeadow, MA
08.2022 - 11.2023
- Greeted customers and handled their inquiries in a professional manner.
- Provided information regarding services, prices, and appointment scheduling.
- Maintained the reception area clean and organized.
- Processed payments for services rendered using cash register system.
- Handled customer complaints in a timely and efficient manner.
- Scheduled appointments using an online booking system.
- Tracked daily sales transactions and reported them to management on a weekly basis.
Certified Tanning Consultant
Beach House Tanning Salon
Enfield, CT
01.2022 - 08.2023
- Performed skin analysis and determined appropriate tanning session for clients.
- Educated customers on the benefits of UV exposure, products, and services.
- Greeted customers in a professional manner and answered questions regarding tanning packages and salon policies.
- Maintained cleanliness of tanning beds and equipment to ensure safety standards were met.
- Provided excellent customer service by assisting clients with product selection and payment options.
- Demonstrated knowledge of all current trends in the tanning industry to provide informed recommendations to clients.
- Conducted daily opening and closing procedures according to company protocol.
- Assisted management with training new employees on proper tanning bed operation techniques.
Dietary Aide
Genesis HealthCare
Westfield, MA
10.2021 - 02.2022
- Stocked supplies in dining areas as needed.
- Assisted with preparation of snacks and other light meals.
- Delivered meals to residents and patients in their rooms when requested.
- Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Set up trays for patients upon request.
Dietary Aide
Vantage Health and rehab
Wilbraham, MA
11.2020 - 08.2021
- Stocked supplies in dining areas as needed.
- Assisted with preparation of snacks and other light meals.
- Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
Dietary Aide
Chestnut Hill Nursing And Rehabilitation Center
East Longmeadow, MA
08.2019 - 11.2020
- Stocked supplies in dining areas as needed.
- Assisted with preparation of snacks and other light meals.
- Delivered meals to residents and patients in their rooms when requested.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Set up trays and food service carts to deliver food to residents.
Education
Bachelor of Science in Nursing - Nursing
Elms College
Chicopee, MA05-2025
Skills
- Vital signs monitoring
- ADL support
- Blood Glucose Monitoring
- Medical Equipment Operation
- Vitals documentation
- Bed preparation
- Professional Bedside Manner
Languages
Spanish
Limited
Italian
Professional
Certification
- BLS certified
- Certified Nurses assistant
Accomplishments
- Westfield State University Deans List (Fall 2020)
- Westfield State University Deans List (Spring 2021)
- Elms College Deans List (Fall 2022)
- Elms College Deans List (Fall 2023)
Affiliations
- Participating in outdoor activities/sports
- Spending time with Family
- Traveling
Timeline
Patient Care Technician
Baystate Medical Center
01.2023 - Current
Hair Salon Receptionist
Ochoa Salon and Spa
08.2022 - 11.2023
Certified Tanning Consultant
Beach House Tanning Salon
01.2022 - 08.2023
Dietary Aide
Genesis HealthCare
10.2021 - 02.2022
Dietary Aide
Vantage Health and rehab
11.2020 - 08.2021
Dietary Aide
Chestnut Hill Nursing And Rehabilitation Center
08.2019 - 11.2020
Bachelor of Science in Nursing - Nursing
Elms College
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