Samantha Gutierrez Ramirez
Leland
Summary
Dynamic and disciplined professional with military experience in the National Guard and customer service expertise at Harris Teeter. Proven ability to lead diverse teams and enhance workflow efficiency. Strong work ethic and critical thinking skills drive mission success and elevate customer satisfaction. Committed to maintaining high standards of cleanliness and integrity.
Developed teamwork skills in highly structured and disciplined environment. Proficient in problem-solving and effective communication under pressure. Seeking to transition into new role where these transferable skills can drive results and enhance team dynamics.
Friendly and empathetic, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction.
Overview
2
2
years of professional experience
Work History
Enlisted Soldier
National Guard
08.2024 - 02.2025
- Collaborated with fellow service members from other branches during joint exercises, demonstrating adaptability and teamwork capabilities.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Surveyed company overall health and preparedness.
- Achieved mission success by effectively leading a diverse group of soldiers during high-stress situations.
Deli Clerk
Harris Teeter
05.2023 - 06.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Utilized knowledge of deli products to make recommendations, personalizing shopping experience for customers.
Education
Associate of Arts - Arts
Brunswick Community College
Administrative Building & Student Center, 50 Colle04-2025
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Critical thinking
- Positive attitude
- Team collaboration
- Cultural sensitivity
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Enlisted Soldier
National Guard
08.2024 - 02.2025
Deli Clerk
Harris Teeter
05.2023 - 06.2024
Associate of Arts - Arts
Brunswick Community College
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