Samantha Hampton
Hannibal,MO
Overview
5
5
years of professional experience
Work History
Customer Service Associate / Head Cashier
Lowe’s
01.2024 - 03.2026
- Assist customers with returns, exchanges, and order issues in a fast-paced retail environment.
- Handle cash transactions, refunds, and store credit while maintaining accuracy and accountability.
- Supervise front-end operations and support cashiers to ensure efficient checkout processes.
- Resolve customer complaints professionally to maintain high customer satisfaction.
- Monitor registers and self-checkout areas while assisting customers when needed.
- Answer incoming calls and direct customers to appropriate departments.
- Coordinate with management and team members to maintain smooth store operations.
Food & Consumables / Seasonal Associate
Walmart
08.2021 - 06.2023
- Stocked and organized food, grocery, and seasonal merchandise.
- Assisted customers with locating products and answering store-related questions.
- Maintained clean and organized shelves and displays.
- Helped with inventory, restocking, and maintaining product availability.
- Supported team members during busy seasonal periods to ensure efficient store operations.
Education
Bachelor’s Degree - Criminal Justice Administration
Missouri Southern State University
Joplin, MO12-2024
Associate’s Degree - Law Enforcement
Missouri Southern State University
Joplin, MO12-2024
Associate of Applied Science -
Fort Scott Community College
Fort Scott, KS05-2023
Skills
- Customer Service & Conflict Resolution
- Cash Handling
- Leadership & Team Coordination
- Communication & Problem Solving
- Organization & Multitasking
- Attention to Detail
- Strong leadership ability
- Calm under pressure
- Reliable and punctual
- Quick learner
Timeline
Customer Service Associate / Head Cashier
Lowe’s
01.2024 - 03.2026
Food & Consumables / Seasonal Associate
Walmart
08.2021 - 06.2023
Bachelor’s Degree - Criminal Justice Administration
Missouri Southern State University
Associate’s Degree - Law Enforcement
Missouri Southern State University
Associate of Applied Science -
Fort Scott Community College