Summary
Overview
Work History
Education
Skills
Technical Skills
Timeline
Generic

Samantha Hankins

Newport Beach,CA

Summary

Dynamic Senior Technical Project Manager at RF-SMART with a proven track record in managing multimillion-dollar ERP implementations. Expert in API integrations and project management, I excel in cross-functional leadership and team mentoring, driving operational efficiencies and achieving significant project milestones. Passionate about delivering value and enhancing stakeholder satisfaction.

Overview

11
11
years of professional experience

Work History

Senior Technical Project Manager

RF-SMART
Remote, US
05.2021 - Current
  • Managed large-scale ERP implementations for Fortune 500 clients, overseeing 30+ concurrent projects with million-dollar budgets and 20+ stakeholders each.
  • Collaborated with Oracle Cloud, JD Edwards, Microsoft Dynamics 365, Microsoft AX 2012, and NetSuite to implement inventory management for manufacturing plants.
  • Led cross-functional teams across sales, operations, support, finance, and development to ensure project success.
  • Executed large-scale automation projects integrating PLCs into production lines, emphasizing just-in-time manufacturing principles.
  • Developed and negotiated statements of work, project plans, and deliverables to align stakeholder expectations.
  • Designed custom operational forms and management dashboards to enhance performance tracking and metrics.
  • Managed functional specifications and requirements throughout project lifecycles to maintain clarity.
  • Onboarded and trained new hires including project managers, business analysts, operations specialists, and interns.

Project Manager (Covid)

MWH CONSTRUCTORS
Broomfield, Colorado
09.2020 - 05.2021
  • Facilitated, planned, decommissioned, and implemented HQ office move from 26,000 square feet to a new build 1/3 of the size
  • Managed vendors and created charity events to ensure the office furniture was reused and gifted to various charitable organizations city wide
  • Was part of a team of Project Managers on new construction for HQ move. Main liaison on facilitating construction schedules, design elements, furniture, and vendor management
  • Audited and created new operational efficiencies organization wide. Including corporate code of conduct, hiring practices, safety team integrations, benefits audits, and executive SOP’s
  • Created SOW documents and held stakeholders to project deadlines around integrations related to ERP software
  • Administered new SharePoint sites to increase efficiency for employees and executives
  • Provided marketing services, web design, policy design, feedback surveys and various other marketing objectives as needed to support global business objectives
  • Managed contract negotiations regarding integrations and vendor contracts related to the move and new build

President/Project Manager

CREATIVE CONSULTING LLC
Denver, Colorado
08.2017 - 09.2020
  • Technical consulting for API integrations related to several SaaS product sets.
  • Facilitated IT integrations to unified software platforms. Platforms included: CRM, ERP, Accounting, Project Management, Order Management, and Logistics.
  • Conducted needs assessments regarding business objectives for streamlining operations and integrations to new cloud offerings. A focus on task automation and project management software in the cloud.
  • Provided marketing services, web design, operational auditing, policy designing, and increasing B2B sales.
  • Consultative security services around product sets for SMB networking.
  • Training and enablement nationwide to assist in user adoption with ubiquitous platforms.

Major Account Manager

FORTINET INC
Remote
03.2016 - 07.2017
  • Managed primary telecom account while overseeing multiple smaller accounts.
  • Provided expertise on networking solutions for on-premise and cloud security products.
  • Led nationwide training courses for sales teams to strengthen security sales infrastructure.
  • Analyzed business operations to develop comprehensive solutions for expanding security offerings.
  • Utilized Salesforce for tracking, managing, and reporting pipeline objectives.
  • Recruited and onboarded qualified partners for hardware and cloud software solutions.
  • Delivered expertise in API integration, compliance, audits, and penetration testing.
  • Achieved quarterly quota of $1 million in revenue.

Partner Sales Rep/ Channel Account Manager

MCAFEE/INTEL SECURITY
Englewood, Colorado
10.2014 - 03.2016
  • Achieved 146% of quota through targeted sales initiatives.
  • Cultivated relationships with Fortune 500 companies via MSSP providers, including Optiv and AT&T.
  • Developed extensive network of over 1,500 contacts across Eastern and Western U.S. territories.
  • Managed MSP program for security hardware and software solutions.
  • Implemented cloud-first strategies to improve financial and organizational performance.
  • Drove territory management and prospecting as an effective account executive.
  • Recruited and onboarded qualified partners for hardware and cloud software solutions.
  • Demonstrated proficiency in API integration, compliance, auditing, and penetration testing.

Education

Master of Computer Science - Information Security

Colorado Technical University
Parker, CO
01.2015

Bachelor of Science - Business Management- Marketing

University of Colorado
Boulder, CO
01.2005

Bachelor of Science - Business Management- International Business

University of Colorado
Boulder, CO
01.2005

Skills

  • Project management
  • Managed services
  • Custom software development
  • API integration
  • System migrations
  • ERP expertise (JD Edwards, NetSuite, Oracle Cloud, D365)
  • SaaS sales training
  • IT project lifecycle
  • Requirements analysis
  • Data analytics
  • ROI analysis
  • Costing and budgeting
  • Project scheduling
  • Testing and rollout
  • Leadership and value addition
  • Cross-functional supervision
  • Team building and mentoring
  • Onboarding and training
  • Channel and MSP management
  • Vendor management

Technical Skills

  • C++
  • Some Javascript
  • JIRA
  • Smartsheet
  • Salesforce admin & SugarCRM
  • ASP.net programming
  • REST & SOAP API Protocols
  • SQL
  • Postman
  • Sharepoint
  • Adobe Creative Suite
  • Power BI
  • Jittterbit
  • Microsoft project
  • Zoho
  • SAGE/Intact
  • Quickbooks
  • Workday
  • Peoplesoft
  • Microsoft AX/D365
  • Oracle JD Edwards
  • Oracle Cloud
  • AWS

Timeline

Senior Technical Project Manager

RF-SMART
05.2021 - Current

Project Manager (Covid)

MWH CONSTRUCTORS
09.2020 - 05.2021

President/Project Manager

CREATIVE CONSULTING LLC
08.2017 - 09.2020

Major Account Manager

FORTINET INC
03.2016 - 07.2017

Partner Sales Rep/ Channel Account Manager

MCAFEE/INTEL SECURITY
10.2014 - 03.2016

Master of Computer Science - Information Security

Colorado Technical University

Bachelor of Science - Business Management- Marketing

University of Colorado

Bachelor of Science - Business Management- International Business

University of Colorado
Samantha Hankins