Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Samantha Harms

Phoenix,AZ

Summary

FAA certified flight attendant with Envoy Airlines, actively pursuing opportunities with United Airlines.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Flight Attendant

Envoy Airlines
Phoenix, AZ
02.2024 - Current
  • Delivered outstanding customer service while ensuring passenger safety and comfort.
  • Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
  • Managed passenger inquiries and enforced adherence to airline regulations during flights.
  • Coordinated with flight crew and ground staff to expedite boarding and disembarking procedures.
  • Executed tasks both independently and collaboratively to meet operational requirements.
  • Demonstrated safety equipment and procedures to meet FAA guidelines.
  • Conducted preflight checks to assess general condition and cleanliness of aircraft.
  • Participated in pre-flight briefings to discuss flight details, weather and service plans.

YMCA Counselor Site Coordinator

Northwest Cary YMCA
Cary, NC
07.2021 - 04.2023
  • Supervised elementary school age children in afterschool program
  • Cultivated strong relationships with program director, staff, campers, and parents through effective communication.
  • Ensured compliance with safety standards and procedures for optimal program operation.
  • Resolved children's behavioral issues by collaborating with parents according to YMCA policies.

Volunteer

Taylor Family YMCA
Cary, NC
08.2016 - 07.2019
  • Supervised elementary and preschool students while fostering positive relationships.
  • Provided guidance to fellow volunteers to enhance shift effectiveness.
  • Ensured cleanliness and proper maintenance of program space and equipment daily.
  • Complied with company policies regarding medical, disciplinary, child abuse prevention, and emergency management.

Education

Flight Attendant Training -

The Airline Academy
Daytona Beach, Florida
01.2023

Flight Attendant Training -

JetBlue University
Orlando, FL
01-2023

High School -

Green Level High School
Cary, North Carolina
01.2022

Skills

  • Knowledge of aircraft safety procedures and equipment
  • Leadership ability
  • Exceptional customer service
  • Problem solving
  • Adaptability
  • Conflict resolution
  • Proficient in airport navigation systems and ground operations procedures
  • Outstanding interpersonal and communication skills

Certification

  • Federal Aviation Administration (FAA), Certified Flight Attendant #4974427
  • CPR and AED certification renewed 5/2025
  • Aviation Safety and Emergency Procedures Training | Envoy Airlines (renewed 5/2025)

Timeline

Flight Attendant

Envoy Airlines
02.2024 - Current

YMCA Counselor Site Coordinator

Northwest Cary YMCA
07.2021 - 04.2023

Volunteer

Taylor Family YMCA
08.2016 - 07.2019

Flight Attendant Training -

The Airline Academy

Flight Attendant Training -

JetBlue University

High School -

Green Level High School