Samantha Harms
Phoenix,AZ
Summary
FAA certified flight attendant with Envoy Airlines, actively pursuing opportunities with United Airlines.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Flight Attendant
Envoy Airlines
Phoenix, AZ
02.2024 - Current
- Delivered outstanding customer service while ensuring passenger safety and comfort.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Managed passenger inquiries and enforced adherence to airline regulations during flights.
- Coordinated with flight crew and ground staff to expedite boarding and disembarking procedures.
- Executed tasks both independently and collaboratively to meet operational requirements.
- Demonstrated safety equipment and procedures to meet FAA guidelines.
- Conducted preflight checks to assess general condition and cleanliness of aircraft.
- Participated in pre-flight briefings to discuss flight details, weather and service plans.
YMCA Counselor Site Coordinator
Northwest Cary YMCA
Cary, NC
07.2021 - 04.2023
- Supervised elementary school age children in afterschool program
- Cultivated strong relationships with program director, staff, campers, and parents through effective communication.
- Ensured compliance with safety standards and procedures for optimal program operation.
- Resolved children's behavioral issues by collaborating with parents according to YMCA policies.
Volunteer
Taylor Family YMCA
Cary, NC
08.2016 - 07.2019
- Supervised elementary and preschool students while fostering positive relationships.
- Provided guidance to fellow volunteers to enhance shift effectiveness.
- Ensured cleanliness and proper maintenance of program space and equipment daily.
- Complied with company policies regarding medical, disciplinary, child abuse prevention, and emergency management.
Education
Flight Attendant Training -
The Airline Academy
Daytona Beach, Florida01.2023
Flight Attendant Training -
JetBlue University
Orlando, FL01-2023
High School -
Green Level High School
Cary, North Carolina01.2022
Skills
- Knowledge of aircraft safety procedures and equipment
- Leadership ability
- Exceptional customer service
- Problem solving
- Adaptability
- Conflict resolution
- Proficient in airport navigation systems and ground operations procedures
- Outstanding interpersonal and communication skills
Certification
- Federal Aviation Administration (FAA), Certified Flight Attendant #4974427
- CPR and AED certification renewed 5/2025
- Aviation Safety and Emergency Procedures Training | Envoy Airlines (renewed 5/2025)
Timeline
Flight Attendant
Envoy Airlines
02.2024 - Current
YMCA Counselor Site Coordinator
Northwest Cary YMCA
07.2021 - 04.2023
Volunteer
Taylor Family YMCA
08.2016 - 07.2019
Flight Attendant Training -
The Airline Academy
Flight Attendant Training -
JetBlue University
High School -
Green Level High School