Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha Harrison

Corona,CA

Summary

Quality driven and dedicated to offering excellent customer service and administrative support. Superior capacity to grasp new concepts and skills. Excellent interpersonal and relationship-building abilities. Competent in scheduling, record keeping, and insurance processing.

Overview

9
9
years of professional experience
1
1
Certificate

Work History

Assistant Manager

Spirit Halloween Store
08.2016 - 12.2016
  • Handle all customer relations issues in a gracious manner and in accordance with company policies.
  • Implement policies, goals, objectives, and procedures.
  • Cleaning and organizing shelves and displays and selling merchandise.
  • Confer with staff on how to increase sales and handle difficult sales.
  • Enforce safety, health and security rules.

Driver Helper

UPS
10.2017 - 12.2017
  • Load and organize 1,200-2,000 packages onto truck for daily delivery.
  • Deliver packages to customers.
  • Picked up packages from company officials.
  • Used a Diad board to scan and deliver packages.
  • Work effectively with the supervisor, taking and completing all tasks.

Sales Associate

Polo Ralph Lauren
03.2017 - 08.2017
  • Rearranging stock, adding signage, and retagging merchandise.
  • Suggested additional items and accessory routines to boost sales and increase customer satisfaction.
  • Handle payments.
  • Provide up-to-date information to customers regarding store policies and items.

Medical Assistant

InlandPsych Redlands, Inc
11.2017 - Current
  • Greeting and assisting patients.
  • High call volume.
  • Maintaining over 15 providers schedules.
  • Conduct interviews with patients regarding their case history before scheduling appointments.
  • Enforcing office policies.
  • Performing accounting and billing services.
  • Multi-tasking and communicating efficiently.
  • Training on-coming employees.
  • Filing and pulling charts.
  • Keeping patients' insurance information updated.
  • Keep track of balances owed from patients and mail out statements regularly.
  • Call patients to remind them of their scheduled appointment.

Education

Associates of Science - Medical Administrative Specialist

Platt College
Ontario, CA
09.2017

Skills

  • Microsoft Office applications including Word, Excel, PowerPoint and Publisher
  • 60 WPM
  • Accounts receivable
  • Scheduling appointments
  • Billing and coding
  • Customer relations
  • Health and safety standards
  • Insurance knowledge
  • Medical terminology
  • Multi-tasking
  • Organizing
  • Assisting patients
  • High call volume
  • Data entry
  • HIPAA compliance
  • Greet and assist people Assisting over 15 providers

Certification

BLS for Healthcare Providers (CPR and AED) OSHA and HIPPA Certified Medical Assistant (AAMA) License # 983330

Timeline

Medical Assistant

InlandPsych Redlands, Inc
11.2017 - Current

Driver Helper

UPS
10.2017 - 12.2017

Sales Associate

Polo Ralph Lauren
03.2017 - 08.2017

Assistant Manager

Spirit Halloween Store
08.2016 - 12.2016

Associates of Science - Medical Administrative Specialist

Platt College

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