Multi-tasking Team Lead known for going above and beyond. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success.
Overview
5
5
years of professional experience
Work History
Team Leader
Star Concessions
03.2021 - Current
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Built strong relationships with customers through positive attitude and attentive response.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Conducted training and mentored team members to promote productivity and commitment to friendly service.
Conducted regular reviews of operations and identified areas for improvement.
Preschool Teacher
Lionheart Christian Academy
05.2020 - 02.2021
Developed weekly lesson plans and activities to engage children and promote learning.
Established positive communication with parents in daily conversation and formal conferences.
Maintained organized, fun and interactive classroom to help children feel safe.
Gave one-on-one attention to children while maintaining overall focus on entire group.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Applied play-based strategies to provide diverse approaches to learning.
Crew Team Member
Sonic
03.2018 - 01.2019
Worked well with teammates and accepted coaching from management team.
Provided excellent customer service by greeting customers and meeting quality expectations.
Collaborated with team members to complete orders.
Took orders, prepared meals, and collected payments.
Became familiar with products to answer questions and make suggestions.