Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Samantha Hess

Macedon,NY

Summary

Detail-oriented individual with a strong background in classroom management and customer service. Adept at supporting diverse needs through adaptability and effective communication, ready to contribute to a team-focused environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender

Hooligans
Macedon, New York
02.2024 - 05.2025
  • Cultivated a welcoming atmosphere for patrons at the bar.
  • Operated cash register and Point of Sale (POS) system, ensuring accurate transactions.
  • Planned and coordinated special events to increase customer attendance and revenue.

Assistant Teacher

Monroe One BOCES
Fairport, New York
02.2022 - 02.2024
  • Assisted lead teacher with lesson planning and classroom management.
  • Monitored student behavior, implementing positive reinforcement strategies.
  • Supported student learning through individualized attention and motivation.
  • Maintained safe and orderly learning environment for optimal educational experiences.

Cleaning Technician

Flower City Cleaning
East Rochester, New York
01.2020 - 02.2022
  • Collaborated with team members to complete large-scale cleaning projects efficiently.
  • Responded promptly to client requests and concerns regarding cleaning services.
  • Developed and followed detailed cleaning schedules for various client sites.

Education

Some College (No Degree) - Behavioral Sciences

Grand Canyon University
Phoenix, AZ

Skills

  • Customer service
  • Inventory management
  • Conflict resolution
  • Time management
  • Adaptability
  • Team collaboration
  • Effective communication

Certification

  • Associate Teacher NYS certification- 2023

References

References available upon request.

Timeline

Bartender

Hooligans
02.2024 - 05.2025

Assistant Teacher

Monroe One BOCES
02.2022 - 02.2024

Cleaning Technician

Flower City Cleaning
01.2020 - 02.2022

Some College (No Degree) - Behavioral Sciences

Grand Canyon University

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