Samantha Hodges
Charlotte,NC
Summary
Detail oriented administrative professional with experience in data entry, billing support, recordkeeping, scheduling, customer service, and office operations. Skilled in Microsoft Office, Excel, Word, calender management, document preparation, and maintaining accurate records. Experienced in supporting billing processes, updating customer accounts, organizing documentation, and handling confidential information with accuracy and professionalism. Strong organizational, communication, multitasking, and problem solving skills with the ability to meet deadlines in fast paced office environments. Seeking to contribute administrative and data entry skill as a payroll clerk.
Overview
1
1
Language
15
15
years of professional experience
Work History
Receptionist
Bojangles Corporate
10.2025 - Current
- Greeted customers, employees, vendors, and visitors in a professional manner.
- Maintained accurate employee and business records, documents, forms, and office files.
- Reviewed information for accuracy and followed up on missing or incorrect records.
- Used Microsoft Office and other office systems to enter, update, organize, and retrieve information.
- Handled confidential information professionally and followed established procedures.
Office Manager
Bojangles
04.2026 - 07.2026
- Coordinated daily office operations and provided administrative support to management and employees.
- Maintained employee records, documents, forms, and office files with accuracy and confidentiality.
- Assisted scheduling, timekeeping, and administrative documentation.
- Entered, updated, and verified information using Microsoft Office and office systems.
- Prepared reports, documents, correspondence, and other administrative materials.
- Maintained organized filing systems and ensured documents were accessible and up to date.
Client Service Professional
H&r Block
03.2023 - 04.2024
- Used internal scheduling systems to schedule appointments and match clients with appropriate tax professionals.
- Managed office and virtual operations while handling multiple priorities during busy tax seasons.
- Maintained accurate client information and supported administrative processes.
- Used Microsoft Office and other computer systems to complete daily administrative tasks.
- Demonstrated strong attention to detail, time management, and adaptability in a deadline-driven environment.
Billing Intern
Duke Energy Corporation
05.2011 - 08.2013
- Assisted with customer billing operations, including generation and processing of invoices for residential and small commercial accounts.
- Used Oracle Utilities billing platforms to support billing activities and maintain customer account information.
- Updated and maintained customer records in internal systems and Oracle-integrated document management tools.
- Verified and organized account documentation to support accurate records and regulatory requirements.
- Assisted with document retention and maintained organized electronic records.
- Demonstrated accuracy and attention to detail when entering and maintaining customer information.
Education
Bachelor of Arts - Romance Languages - Hispanic Linguistics
University of North Carolina At Chapel Hill
Chapel Hill, NC05-2014
Bachelor of Arts - Global Studies - Latin American Culture
University of North Carolina At Chapel Hill
Chapel Hill, NC05-2014
Skills
- Data Entry & Accuracy
- Timekeeping & Attendance Records
- Invoice & Billing Support
- Microsoft Excel & Word
- Recordkeeping & Documentation
- Confidential Information Handling
- Data Verification & Quality Control
- Document Preparation
- Written & Verbal Communication
- Multitasking & Time Management
Languages
Spanish
Professional Working
Timeline
Office Manager
Bojangles
04.2026 - 07.2026
Receptionist
Bojangles Corporate
10.2025 - Current
Client Service Professional
H&r Block
03.2023 - 04.2024
Billing Intern
Duke Energy Corporation
05.2011 - 08.2013
Bachelor of Arts - Romance Languages - Hispanic Linguistics
University of North Carolina At Chapel Hill
Bachelor of Arts - Global Studies - Latin American Culture
University of North Carolina At Chapel Hill