Quickbooks
SAMANTHA HOLCOM
Littleton,CO
Summary
Motivated, detail oriented, reliable, and ready to take on any challenge. Collaborating well with coworkers to get to achieve goals and help with workflow. Good leadership and support skills to help motivate individuals to create an inspiring and positive work environment. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Account Manager
BEL Shower Door
10.2023 - Current
- Built relationships with customers and community to promote long term business growth.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Attended monthly sales meetings and quarterly sales trainings.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Worked with big home builders to bid projects for upcoming communities. Handling over 10 home builder accounts.
- Created measure tickets, worked with warranty, made sure all installations went well, and managed each account efficiently. Handling over 10 home builder accounts.
- Promoted to Account Manager from Receptionist within year.
- Stayed current on company offerings and industry trends.
Administrative Assistant/Receptionist
BEL Shower Door
08.2022 - 10.2023
- Answers and screens phone calls on daily basis
- Help any customers who walk through the door with getting the products they need and the Account Managers to help them further
- Data entry work, typing up Sales Orders
- Making sure each line item is correct and matches what the measure ticket and purchase order is so it is ready to go out for production
- Experience with Quickbooks and SAP. Building 100% of sales orders in SAP within first year of program.
- Daily scanning and filing tasks
- Experience with invoicing the completed tickets and notifying the company of their invoice for payment
- Filling in for the Account Managers while they are on vacation or sick
ADMISSIONS OUTREACH COORDINATOR
MARTINSBURG COLLEGE
05.2020 - 01.2022
- Used a social media platform to market the College and find motivated individuals ready to take the next steps to further their education
- Qualified individuals to see if they are able to attend school and get them to an appointment with an Admissions Representative
- Took double-booking calls when the Admissions Representative was busy and conducted appointments, answering questions about school and what the best path would be for them and getting them to enroll
- Held weekly calls to help motivate team members and would always be there for support and help with verbiage or other tasks
Stay at home mom and Military Spouse
01.2012
- Handled appointments, health care, meetings, cleaning, cooking, planner, and so much more
- Managed everything while my husband was on deployments and training
- Organized a lot of the moving arrangements, travel, and enrolling everyone into school, doctors, and so on
- Adapting to new environments quickly and very good at operating under stress
Education
ASSOCIATE OF SCIENCE IN BUSINESS ADMINISTRATION -
COLORADO TECHNICAL UNIVERSITY
Remote03.2025
Skills
- Planning
- Teamwork
- Social Media engagement
- Computer Skills
- Multitasking
- Motivation
- Set appointments
- Fast Learner
- Dependable and Responsible
- Excellent Communication
- Customer Relations
- Calm Under Pressure
Additional Information
I am passionate about seeing others succeed in their goals. It is important to me to create quality relationships and keep people I talk to or work with motivated. I love to inspire others to be their best selves and put forth their best work, including myself. I am a fast learner and I enjoy expanding my experiences and knowledge.
Software
SAP
Microsoft Office
Adobe
Timeline
Account Manager
BEL Shower Door
10.2023 - Current
Administrative Assistant/Receptionist
BEL Shower Door
08.2022 - 10.2023
ADMISSIONS OUTREACH COORDINATOR
MARTINSBURG COLLEGE
05.2020 - 01.2022
Stay at home mom and Military Spouse
01.2012
ASSOCIATE OF SCIENCE IN BUSINESS ADMINISTRATION -
COLORADO TECHNICAL UNIVERSITY
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