Samantha Holcomb
Peekskill
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
15
15
years of professional experience
Work History
PCA Personal Care Assistant
Private Home
10.2022 - Current
- Traveled to clients' homes to provide healthcare services and promote continuity of care
- Developed rapport to create safe and trusting environment for care
- Checked vital signs on Timeframe basis and contacted Job title regarding any patient health concerns or behavioral changes
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions
- Provided information about health system navigation, patient rights and health information privacy
- Maintained clean, safe and well-organized patient environment
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection
- Provided direct personal care and administrative services to clients
- Reported any unusual or urgent circumstances in patients' condition or environment immediately to Job Title
- Provided patients with assistance in completing such tasks as Task and Task, effectively reducing daily burden on family members
- Provided transportation, managing and scheduling appointments
- Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve Skill
- Kept close eye on behavior and emotional responses of clients, consulting with Job title to address concerns and protect each person from any harm
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status
- Etc
- Helping clients maintain a clean environment by doing daily chores, mopping, vacuuming, dusting, laundry, etc
- Help take care of any animals in the home
Administrative Assistant
WILC
04.2019 - 10.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed large volume of inbound and outbound calls.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Cupcake / Cake Decorator
Homestyle Desserts
07.2010 - 03.2019
- Worked with customers to define cake vision based on color, theme, size and price
- Provided exemplary customer service to Number patrons daily in high-volume shopping center location
- Handled phone calls regarding inquiries, cancelled orders and ordering conflicts
- Designed specialty Product or service for custom events including weddings, birthdays and graduations
- Operated cash register and handled cash, credit card and check transactions
- Decorated Number fondant and soft-frosted style cakes daily
- Kept work area safe and sanitized by washing utensils, tools and countertops
- Managed material inventory and ordered new materials when needed
- Recorded and maintained accurate supplies lists for clients' projects
- Coordinated services under supervision of lead Job title
- Carefully sculpted figurines, decorations and floral designs using fondant icing and hardened sugar
- Precisely arranged display cases throughout workday to highlight finished products
- Increased business sales by Number% by influencing purchases and attracting customers with displays and professional service
- Followed daily opening and closing procedures of brick and mortar bakery location
- Used variety of baking and decorating tools such as mixers, carving tools and confectionery products
- Weighed, boxed and wrapped bakery products
- Decorated Type pastries and cakes quickly and precisely by organizing and prioritizing each task
- Verified accuracy of orders while meeting strict deadlines on producing completed products
- Prepared special creams and frostings for cakes and other dessert specialties
- Disposed of damaged and expired goods to uphold safety standards and provide fresh products
- Accurately packaged and priced each product according to Company pricing procedures
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions
Education
High school diploma - undefined
Peekskill High School
Peekskill, NY06.2013
Skills
- Compassionate Patient Assistance Support
- Thorough Cleaning Practices
- Personal Care Services
- Laundry Management
- Patient Care
- Elderly Care Expertise
- Vital Signs
- Client Support
- Experienced in Software Utilization
- Call Management
- Adaptable Learner
Timeline
PCA Personal Care Assistant
Private Home
10.2022 - Current
Administrative Assistant
WILC
04.2019 - 10.2022
Cupcake / Cake Decorator
Homestyle Desserts
07.2010 - 03.2019
High school diploma - undefined
Peekskill High School
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