Samantha Hope
Panama City
Summary
Compassionate Behavior Technician with a strong focus on client support and engagement. Proficient in documentation and crisis intervention. Committed to creating safe environments and fostering positive relationships.
Overview
29
29
years of professional experience
Work History
Behavior Technician
Journey Pure
Panama City Beach
09.2025 - Current
- Supported clients with daily living activities and personal care tasks.
- Ensured safe, supportive environment for all clients.
- Documented session details including progress notes, daily logs, and incident reports.
- Monitored client activities to identify improvement or reinforcement opportunities.
Waitress/Catering Server
PoFolks Restaurant
Panama City
01.1997 - Current
- Managed multiple tables efficiently during peak service hours.
- Processed cash and credit transactions accurately at the register.
- Developed positive relationships with regular customers through friendly conversation.
Manager
Buffalo Wild Wings
Fort Walton Beach
02.2020 - 01.2023
- Managed team operations to ensure efficient service delivery.
- Trained staff on menu knowledge and customer engagement techniques.
- Led pre-shift meetings to communicate goals and expectations clearly.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Rutherford High School
Panama City 06-1991
Skills
- Documentation
- Client assessment
- Behavior analysis
- Priority management
- Crisis intervention
- Customer relationship management
Timeline
Behavior Technician
Journey Pure
09.2025 - Current
Manager
Buffalo Wild Wings
02.2020 - 01.2023
Waitress/Catering Server
PoFolks Restaurant
01.1997 - Current
High School Diploma -
Rutherford High School