Samantha Hornby
Tops Friendly Markets
Syracuse,NY
1
year of professional experience
Customer-focused commerce shopper with experience in accurate order fulfillment, product quality checks, and friendly customer support. Strengths include teamwork, active listening, and problem-solving.
Work History
Commerce Shopper
9 Months- Selected grocery items from online orders with accuracy, freshness, and quality standards.
- Checked product dates and condition to ensure compliant picks for customer orders.
- Communicated substitution options and out-of-stock items to support order completion.
- Scanned items using handheld devices to verify order accuracy and inventory updates.
- Packaged completed orders carefully to protect cold, frozen, and fragile products.
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
High School Diploma
Skills
E-commerce platforms
Clear communication
Self-motivation
Online shopping systems
Collaboration
Active listening
Product selection
Customer service
Collaborative teamwork
Listening skills
Communication effectiveness
Customer interaction
Timeline
Commerce Shopper
Tops Friendly Markets
01.2026 - CurrentRead More
Charles W. Baker High School
High School Diploma
Read More