Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha Hughes

Huntersville,NC

Summary

High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability. Results-driven District Manager known for exceptional productivity and efficiency in task completion. Possess specialized skills in operational management, team leadership, and financial analysis. Excel at communication, strategic planning, and problem-solving to achieve goals and improve store performance across the district.

Overview

11
11
years of professional experience
1
1
Certification

Work History

District Manager

Lovisa Jewelry and accessories
, NC/SC
09.2024 - Current
  • Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
  • Developed and implemented district-wide sales strategies to increase revenue and market share.
  • Created and maintained productive relationships with key stakeholders in the district.
  • Maintained cost control for wage management
  • Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
  • Monitored local market conditions to determine competitive trends and adjust strategies accordingly.

Multi Area Security Manager

Hennes & Mauritz
, NC, SC, GA, TN, AL
04.2021 - 04.2024
  • Generated impactful results in security development.
  • Increased security awareness among store teams.
  • Guided teams to strengthen leadership skills.
  • Formed relationships with law enforcement and mall security.
  • Managing investment expenses for security projects including CCTV, burglar alarms, access controls, fire and risk systems.
  • Effectively identified and resolved employee dishonesty through advanced loss prevention systems.
  • Achieved certification in Wicklander techniques.
  • Oversaw risk management to handle workers' compensation claims promptly.
  • Implemented an incident response process to ensure timely resolution of security issues.
  • Performed vulnerability scans on networks and systems to identify any potential threats or weaknesses in security posture.

District Sales Manager

Hennes & Mauritz
01.2023 - 08.2023
  • Created effective sales strategies.
  • Revamped an underachieving sales district to rank in the top 10% nationally.
  • Established feedback loop guiding product development.
  • Directed storewide merchandising standards to ensure operational excellence.
  • Developed financial forecasts, tracking performance against data.
  • Directed sales teams to exceed targets.
  • Designed tailored training initiatives for sales personnel.
  • Worked with major stakeholders to create and launch a training program.
  • Fostered partnerships with local landlords and governments.
  • Monitored customer trends to identify opportunities.
  • Prepared weekly reports on sales activity, successes and areas needing improvement.
  • Developed budgets for each store in the district based on projected revenue goals.

Admin

US Health and Safety
01.2020 - 01.2021
  • Established comprehensive risk management frameworks.
  • Interpreted data related to risk management.
  • Created risk management strategies to minimize potential losses.
  • Collaborated with internal and external partners to reduce risk.
  • Reported and addressed liability, compensation, and property damage claims.
  • Conducted ongoing audits of risk management practices.
  • Assisted in the development of new administrative systems, procedures and policies.
  • Coordinated meetings, conferences, travel arrangements.
  • Prepared reports on various projects for management review.
  • Created presentations using Microsoft PowerPoint for senior management team members.

Regional Security Administrator

Hennes & Mauritz
01.2018 - 01.2021
  • Conducted thorough risk assessments through document analysis and statistical evaluation.
  • Oversaw and mitigated financial risks.
  • Guided senior managers on potential project risks.
  • Evaluated potential risks impacting business operations.
  • Classified and assessed company risks.
  • Examining corporate assets, machinery, and materials.
  • Devised methods to lower risk exposure.
  • Implemented thorough audits.
  • Held weekly evaluations of ongoing tasks.
  • Generated financial forecasts and conducted accuracy checks.
  • Established risk tolerance levels.
  • Spearheaded project risk management.
  • Examined intricate data from multiple origins.
  • Developed policies, procedures and plans for the organization's information security management system.
  • Investigated suspicious activity related to network traffic patterns or user behaviors.
  • Assessed current security solutions against new threats and vulnerabilities, recommending changes where needed.

District Security Manager

01.2014 - 01.2020
  • Oversaw security operations across regional offices.
  • Recruited skilled security personnel.
  • Created a secure space for customers and colleagues.
  • Offered expert advice and insights on security technology.
  • Enhanced district-wide understanding of security protocols.
  • Led new project initiatives ensuring compliance with security standards.
  • Monitored physical access to the premises, ensuring that only authorized personnel were allowed entry.
  • Investigated security incidents to determine root cause, impact, and recommend remediation plans.
  • Coordinated with vendors for installation of new hardware, software related to network, systems security.
  • Analyzed system logs regularly using SIEM tools in order to detect malicious activities or policy violations.

District Sales Manager

Up Against the Wall
  • Oversaw operations such as staffing, team development and merchandising for nine-store district.
  • Executed company merchandising policy based on core values.
  • Determined territory-specific objectives to boost sales.
  • Compiled sales analysis reports on a weekly, monthly, and quarterly basis.
  • Increased brand awareness through local collaborations.
  • Implemented reward and recognition plans to maintain high team morale.
  • Implemented loss prevention policies, systems, and procedures across stores.
  • Analyzed sales data and identified trends in order to develop targeted sales plans for assigned territory.
  • Negotiated contracts with customers to maximize profits while meeting customer needs.
  • Participated in trade shows and other promotional events as required by company policy.

Education

Associates degree - business management and marketing

Skills

  • Multi-unit management
  • Tactical business planning
  • District expansion
  • Infrastructure expansion
  • Consulting
  • Budgeting skills
  • Leadership skills
  • Staffing oversight
  • Sales management
  • Operational improvement
  • Negotiation
  • Performance Analysis
  • Competitive Analysis
  • Service-driven sales
  • Communication Skills
  • Strategic account development
  • Profit maximization
  • Team motivation
  • Time management abilities
  • Adaptability
  • Sales strategy
  • Market intelligence
  • Team Leadership
  • Financial records analysis
  • Budget Management
  • Rapport and relationship building

Certification

  • Advanced Wicklander Interrogation Certification
  • OSHA training and knowledge of regulations

Timeline

District Manager

Lovisa Jewelry and accessories
09.2024 - Current

District Sales Manager

Hennes & Mauritz
01.2023 - 08.2023

Multi Area Security Manager

Hennes & Mauritz
04.2021 - 04.2024

Admin

US Health and Safety
01.2020 - 01.2021

Regional Security Administrator

Hennes & Mauritz
01.2018 - 01.2021

District Security Manager

01.2014 - 01.2020

District Sales Manager

Up Against the Wall

Associates degree - business management and marketing

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Samantha Hughes