Samantha Hunter
Syracuse,NY
Summary
Committed Security Supervisor with integrity, honesty and dedication. Strong knowledge of first-aid and emergency situation protocols. Quick-learning and highly professional in all situations. 7 years of Retail Management experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Supervisor
Allied Universal Security Services
Syracuse, NY
05.2022 - Current
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Monitored security operations to ensure compliance with established procedures and standards.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Ensured outstanding customer support.
- Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
- Reviewed incident reports submitted by subordinates for accuracy and completeness.
Assistant Store Manager
Steve Madden
Syracuse, NY
06.2021 - 06.2022
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Created promotional campaigns to increase brand awareness and attract new customers.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
Education
High School Diploma -
Henninger High School
Syracuse, NY06-2014
Skills
- Staffing and scheduling
- Investigative procedures
- CPR / AED Certified (Infant-Adult)
- Retail theft investigations
- Safety and security procedures
- Security officer training
- Threat Assessment
- Cash Handling
- Customer Service
Affiliations
My Activities include going to the gym, and spending a lot of time my family and friends.
Accomplishments
I was promoted to Supervisor after only 3 months of employment at my current work place, I have dedicated a lot of my time to my job.
Certification
- Security License in the state of New York
- CPR/AED certified for infants, Children and adults.
Timeline
Security Supervisor
Allied Universal Security Services
05.2022 - Current
Assistant Store Manager
Steve Madden
06.2021 - 06.2022
High School Diploma -
Henninger High School
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